Jazmin Garner
Gary,IN
Summary
Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Registration Receptionist
Community Care Inc.
Merrillville, IN
12.2021 - 12.2022
- Greeted and welcomed patients in a friendly and professional manner.
- Explained various payment options to patients such as cash payments or credit card payments and assisted them in selecting a payment option that best suits their needs.
- Answered questions about health plan coverage policies and procedures.
- Scheduled appointments for both new and existing patients, answered phone calls and emails from patients.
- Processed insurance authorizations, referrals, pre-certifications and prior authorizations as required by payers.
- Entered patient data into computer systems accurately and efficiently.
Caregiver
Demotte Nursing Home
Demotte, IN
12.2019 - 03.2021
- Monitored health and well-being of clients and reported significant health changes.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Maintained detailed records of services performed on clients.
- Improved patient outlook and daily living through compassionate care.
- Assisted clients with maintaining good personal hygiene.
Painter
local 460
Merrillville, IN
07.2018 - 11.2019
- Applied paint with brushes, rollers, spray guns, or other equipment.
- Mixed paints and solutions and monitored consistencies.
- Constructed scaffolding and supports to complete work above ground-level.
Busser
Brian Ridge Country Club
Munster, IN
01.2013 - 09.2015
- Assisted with dishwashing and related kitchen duties as needed during peak times.
- Maintained stock and cleanliness of stations for meal periods with silverware, linens and condiments.
Education
Phlebotomy Certificate - Phlebotomy
Jeremi College
Munster, IN02-2025
High School Diploma -
Penn Foster
Pennsylvania Furnace, PA06-2019
Skills
- Venipuncture techniques
- Patient care
- Medical record management
- Patient scheduling
- Insurance verification
- Customer service
- Effective communication
- Team collaboration
- Reception management
- Medical terminology
- Multi-Line Phone Usage
- Answer telephone calls
- Restock shelves
- Verbal communication
- Organizational skills
- Customer and client relations
- Teamwork
- Data entry
Certification
- Certified Phlebotomy Technician 02/27/2025
Languages
English
Full Professional
References
References available upon request.
Timeline
Registration Receptionist
Community Care Inc.
12.2021 - 12.2022
Caregiver
Demotte Nursing Home
12.2019 - 03.2021
Painter
local 460
07.2018 - 11.2019
Busser
Brian Ridge Country Club
01.2013 - 09.2015
Phlebotomy Certificate - Phlebotomy
Jeremi College
High School Diploma -
Penn Foster
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