Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Jazmin Gonzales

Everett,WA

Summary

Extremely motivated and experienced worker with a love for coffee and tea, but mostly for people. I set a goal everyday to try my hardest to be the best version of myself for not only myself but also for the people around me, no matter where I am. I am Mexican and enjoy traveling all over the world and seeing many different cultures and educating myself about their traditions.

Overview

3
years of professional experience

Work History

Starbucks
Snohomish, WA

Barista
05.2021 - Current

Job overview

  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Maintained regular and consistent attendance and punctuality.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Prioritized drink requests while managing interruptions.
  • Constantly expanded personal knowledge of coffee styles and varieties.

McDonald's
Snohomish, WA

Customer Service Cashier
07.2020 - 10.2020

Job overview

  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.


Self Employed Services
Everett, WA

House Cleaning
02.2018 - 06.2019

Job overview

  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Emptied trashcans and transported waste to collection areas.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Helped translate business emails and texts from English to Spanish and Spanish to English

Education

AIM High School
Snohomish

High School Diploma
06.2022

University Overview

  • Awarded student of the quarter TWO times at Sno-Isle Skills Center.
  • Awarded MCJROTC leadership award
  • Relevant Coursework: Graduated with certification for Translation and Interpretation at Sno-Isle Skills Center
  • Awarded double promotion in Marine Corps JROTC

Skills

  • Oral and Written Communications
  • Spanish Interpreting
  • Interpretation and Translation Services
  • Courteous with Strong Service Mindset
  • Hospitality and Professionalism
  • Food Storage Management
  • Espresso Machine Operation and Maintenance
  • Menu Memorization
  • Resolving Complaints

Languages

Spanish
Native or Bilingual

Timeline

Barista

Starbucks
05.2021 - Current

Customer Service Cashier

McDonald's
07.2020 - 10.2020

House Cleaning

Self Employed Services
02.2018 - 06.2019

AIM High School

High School Diploma

Similar Profiles

CREATE PROFILE
Jazmin Gonzales