Jazmin Grover
Milwaukee,WI
Summary
Medical assistant with hands-on experience supporting outpatient surgical and specialty clinic teams through rooming, vitals intake, and charting. Maintains accurate EHR documentation, coordinates follow-up scheduling, and supports timely patient care. Reliable contributor to efficient office operations.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Certified Medical Assistant
MU Healthcare (Surgical and Vein Clinic)
Jefferson City, Missouri
10.2025 - Current
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Measured and recorded patient vital signs during appointments. and updated MU Healthcare medical records.
- Assessed, documented, and monitored vital signs for patients within outpatient setting.
- Supported Surgical and Vein Clinic providers with patient intake and rooming.
- Documented histories, medications, and allergies in clinic charts.
- Prepared procedure rooms and surgical supplies for clinic visits.
- Assisted with vein clinic procedures and sterile instrument setup.
- Managed scheduling of follow-up appointments to enhance patient care. of follow-up appointments to optimize MU Healthcare patient flow.
- Educated patients on pre-visit instructions and post-procedure care.
- Facilitated communication between patients and physicians by relaying messages regarding concerns, condition updates, and refill requests.
- Organized charts, documents and supplies to maintain team productivity.
- Answered patient calls promptly and directed inquiries to the appropriate department.
- Maintained accurate records of patient visits including diagnosis information, treatment notes.
- Managed inventory of medical supplies to ensure availability and support efficient clinic operations.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
Certified Medical Assistant
MU Healthcare (Comprehensive Pain)
Jefferson City, Missouri
02.2025 - 10.2025
- Collected vital signs and updated MU Health Care medical records.
- Helped coordinate patient scheduling for spine center injections to support smooth appointment flow.
- Managed patient questions in comprehensive pain management and injection message pools for timely responses.
- Answered patient phone calls to support clear communication and patient assistance.
- Triaged patients when needed and supported surgical and vein clinic providers with intake and rooming.
- Supported surgical and vein clinic providers with patient intake and rooming.
Medical Assistant
Froedtert South Orthopedic Clinic
Pleasant Prairie, Wisconsin
08.2024 - 02.2025
- Assisted with patient rooming and vital sign collection to support accurate diagnosis and treatment.
- Prepared injections for provider administration.
- Operated X-ray and EKG equipment to complete diagnostic testing.
- Entered X-ray orders to support timely imaging for diagnostic needs.
- Removed casts and splints.
- Fitted patients for DME, including knee braces, boots, and wrist splints.
- Instructed patients on proper crutch and cane use.
- Recorded patient medical history in Epic EHR system to maintain complete and current patient records.
Account Care Manager
Medline Industries
Mundelein, Illinois
08.2018 - 03.2024
- Facilitated monthly patient DME order entry, ensuring timely processing of requests.
- Resolved account questions with clinicians, patients, and caregivers regarding DME order placement.
- Coordinated with providers' offices via email and phone to obtain necessary documents for patient DME orders.
- Updated patient orders through insurance changes and verified required details with provider offices by email and phone.
- Explained DME products to patients and reviewed monthly insurance allowances.
- Processed replacement DME orders when patients did not receive initial items.
- Escalated order complaints and stock concerns to the team, supporting resolution of issues.
Medical Assistant
Prairie Shore Pain Center
Lincolnshire, Illinois
10.2016 - 08.2018
- Assisted provider with ultrasound guided injections to ensure patient comfort and procedural accuracy
- Supported provider during epidurals and radio frequency ablation procedures to enhance patient care
- Authorized medications for the pharmacy based on provider approval.
- Rooming of patients and collection of vital signs
- Collection of urinalyses from patients
- Counted patient medications to verify accuracy against refill dates. to reconcile with refill date
- Fitting for DME such as knee and back braces
- Transcribed patient visits and office procedures to maintain comprehensive and accurate medical records
- Triage patient phone calls to assess urgency and direct to appropriate staff.
Medical Assistant
Comprehensive Cardiovascular Care
Gurnee , IL
07.2009 - 11.2015
- Roomed patients and recorded vital signs to support accurate assessments.
- Scheduled patient office visits, office procedures, and hospital procedures.
- Collected blood and specimens per provider orders for phlebotomy.
- Completed electrocardiograms.
- Assisted provider with cardiac stress test.
- Processed billing for patient accounts to ensure timely transactions.
- Collected copayments and past-due payments.
- Obtained prior authorization from insurance for procedures and office visits.
- Communicated with patients, pharmacies, and hospitals by phone.
Education
Business Management
Columbia College of Missouri
Gurnee, IL10-2026
Medical Assisting
Everest College
Skokie, IL07-2009
Skills
- Vital signs monitoring
- Phlebotomy expertise
- Specimen collection techniques
- Electrocardiogram administration
- Electronic medical records management
- Patient documentation services
- Durable medical equipment knowledge
- Exam room preparation
- Appointment scheduling
- Problem solving
- Organizational skills
- Team collaboration
- Effective communication
- Customer service excellence
- Leadership skills
- CPR certification
- Blood glucose testing proficiency
Personal Information
Title: CERTIFIED Medical Assistant
Certification
- Certified Clinical Medical Assistant National Healthcareer Association – 2025
- Basic Life Support American Heart Association – 9/2024
Timeline
Certified Medical Assistant
MU Healthcare (Surgical and Vein Clinic)
10.2025 - Current
Certified Medical Assistant
MU Healthcare (Comprehensive Pain)
02.2025 - 10.2025
Medical Assistant
Froedtert South Orthopedic Clinic
08.2024 - 02.2025
Account Care Manager
Medline Industries
08.2018 - 03.2024
Medical Assistant
Prairie Shore Pain Center
10.2016 - 08.2018
Medical Assistant
Comprehensive Cardiovascular Care
07.2009 - 11.2015
Business Management
Columbia College of Missouri
Medical Assisting
Everest College