Jazmin Harriel
Las Vegas
Summary
Ambitious, career-focused job seeker, anxious to obtain a position to help launch a long lasting career while achieving company goals.
Experienced with fraud detection and risk assessment methodologies, ensuring organizational security. Utilizes in-depth analytical skills to identify and mitigate potential fraudulent activities. Strong understanding of risk management protocols, contributing to enhanced operational integrity and compliance.
Overview
11
11
years of professional experience
Work History
Fraud and Risk Analyst
BetMGM
Las Vegas, NV
09.2024 - Current
- Analyzed transaction data to identify fraudulent patterns and prevent losses.
- Developed risk assessment models to enhance fraud detection capabilities.
- Monitored account activities, flagging suspicious transactions for further investigation.
- Enhanced AML/KYC compliance by conducting thorough customer due diligence and risk assessments.
- Presented findings and recommendations to senior management, influencing strategic decisions regarding customer onboarding processes.
Claims Service Ambassador
Wawanesa General Insurance
San Diego, CA
10.2019 - 07.2024
- Delivered exceptional customer support by addressing inquiries and resolving issues efficiently.
- Provided exceptional service for improved guest experiences and increased repeat business.
- Investigated and evaluated claims
- Summarize claims in excess of authority and submit to manager for approval.
Fraud and Risk Analyst
DraftKings
Las Vegas, NV
09.2015 - 10.2019
- Analyzed large volumes of data from multiple sources using advanced analytics techniques and systems.
- Conducted data analysis using various software tools such as SAS, SQL, LexisNexis, AML and others.
- Reviewed transaction patterns to detect fraudulent activities across multiple channels.
- Performed risk assessment of customers based on their profiles, behaviors and past records.
- Investigated possible fraudulent transactions by gathering evidence from internal systems and external sources.
Education
Certificate of Completion - Medical Assisting
Mian Institute
Las Vegas, NV05-2011
Skills
- Exceptional in Chat, Email as well as Remote
- Anti-money laundering
- SQL proficiency
- Activity monitoring
- Dispute resolution
- Proficient With Avaya, Lexis Nexis
Skills
- Customer Retention Strategies
Education and Training
other
Timeline
Fraud and Risk Analyst
BetMGM
09.2024 - Current
Claims Service Ambassador
Wawanesa General Insurance
10.2019 - 07.2024
Fraud and Risk Analyst
DraftKings
09.2015 - 10.2019
Certificate of Completion - Medical Assisting
Mian Institute