Jazmin Henderson
Waldorf,MD
Summary
Dynamic product and program manager with over9 years of experience in driving strategic initiatives and delivering innovative solutions. Expertise in Agile methodologies, technology transformation, and cross-functional leadership. Proven track record of managing complex projects and implementing scalable tools to enhance customer and internal user experiences. Recognized for influencing product roadmaps and aligning business needs with technical solutions in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Middle School STEM / Engineering Educator
Charles County Public Schools
08.2024 - Current
- Developed and taught STEM Curricula, integrating hands-on activities and project-based learning
- Designed engaging lessons on topics such as coding, robotics, automation, artificial intelligence, engineering design and principles, computer skills, sketching, critical thinking, career readiness and technical skills
- Fostered a collaborative classroom environment, leveraging prior industry experience to mentor students on real-world applications of STEM concepts
Engagement and Experience Manager / Innovation Ambassador Workstream Manager/ Project Manager
Ernst & Young
12.2021 - 09.2024
- Designed and deployed innovation challenges and crowdsourcing events, engaging5,000+ community members and fostering a culture of creativity and collaboration across the organization
- Enhanced user experience and visibility through website optimizations, workflow improvements, and the implementation of a news section to showcase innovation activities firm wide
- Spearheaded a monthly Generative AI series, facilitating professional development and knowledge-sharing initiatives
- Directed cross-functional teams to manage complex cybersecurity, human capital management, and health services projects, ensuring timely and budget-compliant delivery of multimillion-dollar initiatives
- Oversaw project planning, stakeholder engagement, and risk management for initiatives, including the development of integrated roadmaps, KPI dashboards, and strategic communications for senior executives
- Cultivated relationships with senior stakeholders, driving decision-making, technology adoption, and business impact through tailored strategies and actionable insights
Enterprise Functional Product Manager / Delivery Lead for Technology Software Client
Accenture Federal Services
06.2015 - 11.2021
- Managed20+ technical and functional team members to deliver web and mobile product enhancements, achieving a70% increase in user adoption through streamlined workflows and automation
- Led stakeholder workshops and user-centered design efforts, creating business use cases, wireframes, and prototypes to support enterprise software expansion
- Oversaw all phases of product delivery, including design, testing, security analysis and release management, ensuring timely and high-quality outcomes
- Collaborated with federal leaders to develop strategic roadmaps and recommend innovative technology solutions for short- and long-term initiatives
- Utilized Oracle SQL and Tableau to analyze software metrics, providing actionable insights to support data-driven decision-making
- Directed agile project execution, including sprint planning, backlog grooming, and release management, to enhance client visibility and process improvements
- Implemented a helpdesk framework for2,500+ users, supporting technical issue resolution and training while driving user engagement
- Coordinated15+ annual releases for public government technology projects, ensuring efficient delivery through standardized protocols and risk management
Education
BS - Electrical Engineering
Hampton University
Skills
- Project, Program and Product Management
- Business Process Improvement / Integrations
- Strategic Planning Requirements Gathering and Analysis
- Strategic Roadmap Development
- Cross Functional Team Collaboration
- Agile / Scrum Methodologies
- Software Development Life Cycle (Agile and Waterfall)
- Classroom management
- Educational technology
- Enterprise Technology Expansion
- Data Visualization
- Client Relationship Building
- UI/UX Design
- Team Building / People Management
Certification
SAFe5 Scrum Master
Timeline
Middle School STEM / Engineering Educator
Charles County Public Schools
08.2024 - Current
Engagement and Experience Manager / Innovation Ambassador Workstream Manager/ Project Manager
Ernst & Young
12.2021 - 09.2024
Enterprise Functional Product Manager / Delivery Lead for Technology Software Client
Accenture Federal Services
06.2015 - 11.2021
BS - Electrical Engineering
Hampton University