Jazmin Hernandez

• Training of, but not limited to: new C.S. Team members, new Shoppers, other department Leadership and Team members for cross training, and even Store Leadership in Customer Service/Ecommerce areas
• Created optimized schedules for 22-person team based on availability, maximizing efficiency within budget constraints.
• Managed daily tasks by completing assigned duties and delegating responsibilities to team members, ensuring follow-up for completion.
• Demonstrated strong communication and performance standards, fostering a collaborative environment among colleagues.
• Active listening and advocating for team members' needs and concerns
• Overall organization skills and foresight to maintain a smoothly run department
• Working alongside Leadership and SFA to ask questions and implement new changes to business practices
• Cash Office responsibilities, including but not limited to: Non/Full Counts, Safe Tally sheet management/organization, SCO walk-off reporting, Safe audits, Change orders, filing/storing paperwork
• Delivering and writing job dialogues, documenting and communicating coaching and correctives

• Currently enrolled in CDTL

Developing many of the skills and responsibilities now held as an ATL.

My introduction to becoming a part-time Cashier to a full-time Team member and Culture Champion, On Point representative, & FSET representative.

• Facilitated onboarding sessions to enhance employee understanding of company policies.
• Conducted skill assessments to identify training needs among staff.