Customer Service Representative
Wild Waves Theme And Water Park
05.2023 - 08.2023
- Worked in pre sales, ticket sales, ticket taking & parking
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Provided service to high volume of constant flow customers with minimal wait times.
- Operated cash register for cash & credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.