Jazmin Ramos
Whitestown,US
Summary
Retail and customer service professional with 4 years of experience, excelling in leadership and multitasking to enhance customer satisfaction. Committed to expanding expertise and cross-training in multiple departments, with a strong focus on professional growth and customer service excellence.
Overview
4
4
years of professional experience
Work History
OPTICIAN
Costco
Indianapolis, US
03.2023 - 02.2024
- Repaired and cleaned damaged frames and lenses
- Ran insurance on products and answered any billing questions
- Conducted precise optical measurements, ensuring accurate lens specifications for custom eyewear orders and enhancing customer satisfaction
- Promote strong relationships with optical lab technicians, optimizing production workflow and enhancing overall department efficiency
FRONT END SUPERVISOR
Costco
Indianapolis, US
10.2022 - 02.2023
- Led front-end operations, ensuring efficient customer flow promptly
- Preformed daily audits on registers and inventory
- Resolved customer complaints in a professional manner.
- Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels, and poor merchandising.
- Opened and closed the store on time and ensured showtime readiness
- Cultivate a cooperative work environment
FRONT END ASSISTANT
Costco
Indianapolis, US
02.2022 - 09.2022
- Provided exceptional member service as a cashier, boosting satisfaction and efficiency
- Accelerated checkout lines by having a good sense of urgency
- Cross-trained in many departments including membership, member service, bakery, food court, and gas station
SUPERVISOR/FRONT END ASSISTANT
CVS
Zionsville, US
02.2020 - 01.2022
- Kept front-end lines short for prompt checkout all while ensuring the best customer service
- Trained new employees on company policies and procedures.
- Unload truck and stocked shelves in a timely manner
- Gathered tills from the pharmacy, and front end auditing them every morning and night
Education
HIGH SCHOOL DIPLOMA -
Zionsville Community High School
Zionsville, Indiana05.2022
Skills
- Computer skills, word, PowerPoint, AS400, Excel
- Communication
- Sales
- Leadership
- Multitasking
- Customer service
- Retail
- Cash Handling
- Insurance billing
Timeline
OPTICIAN
Costco
03.2023 - 02.2024
FRONT END SUPERVISOR
Costco
10.2022 - 02.2023
FRONT END ASSISTANT
Costco
02.2022 - 09.2022
SUPERVISOR/FRONT END ASSISTANT
CVS
02.2020 - 01.2022
HIGH SCHOOL DIPLOMA -
Zionsville Community High School
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