Jazmin Royall
Harrisburg,PA
Summary
I am a responsible administrative assistant; proficient in handling money, restocking merchandise and helping customers locate products. Very upbeat personality with sound judgement to handle diverse daily tasks with minimal oversight. I have a history of keeping workspaces clean, neat and professionally arranged. Good listening skills combined with attentive and detailed-oriented nature is a must for me. I'm also a pleasant individual with patience and compassion to work with children of all ages. Highly interactive with a strong work ethic and a responsibility to maintain high standards of wellness and safety for all. With a solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Overall, I'm a dedicated team worker with a punctual nature and an open communication style diligently meeting every preparation and service needs.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
INNER PEACE ACUPUNCTURE FOR WOMEN- CHARLOTTE
Charlotte , NC
2021.04 - 2024.03
- Open and close establishment
- Greet customers with grace
- Check customers in and escort them into their room
- Keep office spaces clean, break room and back office
- Patients records were held confidential and updated if need be
- Schedule patients appointments to accommodate the acupuncturist calendar
- Make inbound and outbound calls
- Manage money and work flow for sales numbers and also accounting for mistakes made
- Consistently making sure that the customers needs are met.
- Managed office supplies inventory and placed orders when necessary.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed database systems containing customer contact information.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Processed invoices for payment using accounting software applications.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Answered questions from customers regarding products and services offered by the company.
- Handled confidential documents in an organized fashion according to established protocol.
Chairman/Secretary
CoC Charlotte
Charlotte , NC
2022.04 - 2023.12
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Reviewed billing statements for accuracy prior to submitting them for payment processing.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.
- Assisted with special projects or tasks related to departmental functions upon request.
- Developed an efficient document tracking system which allowed quick access to all necessary paperwork.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Prepared expense reports in accordance with company policies and procedures.
- Updated contact lists on a regular basis; created new contacts as needed.
- Coordinated meeting logistics such as room reservations and catering services.
- Managed calendar reminders for upcoming deadlines or events associated with the office.
- Proofread documents before submission; corrected any errors found in grammar or punctuation.
- Anticipated leadership needs by preparing or gathering records, reports and correspondence.
Technical Committee
United Way of Greater Charlotte
Charlotte , NC
2021.03 - 2023.12
- Participated in hearings before boards of appeals regarding permit applications and zoning issues.
- Prepared reports summarizing findings from plan reviews and field investigations.
- Examined architectural drawings to ensure accuracy of measurements and specifications.
- Identified potential safety hazards in residential and commercial properties under review.
- Researched relevant state and local laws and regulations governing building projects.
- Participated in community events focused on promoting affordable housing options.
- Broadened affordable housing and urban development awareness, implementing marketing campaign for teachers and police officers.
- Organized events such as workshops or seminars that provide education about affordable housing opportunities.
Keyholder/Manager On Duty
DOLLAR GENERAL- CUMBERLAND VA
Cumberland , VA
2017.05 - 2018.02
- Helped customers complete purchases, locate items and join reward programs that promote loyalty, satisfaction and sales numbers
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Counted cash in the register drawers to balance the register at the beginning and end of shift
- Reconciled cash drawer at the start and end of each shift, accounting for errors and resolving discrepancies
- Resolved issues with the POS systems, card readers and receipt printers to prevent customer delays
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Processed POS transactions including checks, cash or credit purchases and refund
- Checked prices for customers and processed items by scanning barcodes
- Checked identification for proof of age and refusing alcohol sales to undergo customers
- Kept drawers accurate, current and secure by checking bills for counterfeit markers, storing large bills and keeping adequate change
- Mentored new team members on registers, meeting customer needs, maximizing group performance and maintaining high satisfaction with customers
- Arranged paper and electronic payment records to maintain well-organized fill systems and record keeping compliance
- Operated cash register for cash, check and credit card transactions with 94% accuracy.
Cabin Counselor- Summer
KIDDIE KEEP WELL CAMP-EDISON NJ
Edison , NJ
2016.05 - 2016.08
- Instructed participants on safety techniques and specific activity requirements
- Enhanced activity strategies to help users of different ability levels engage in activities
- Taught campers various skills, including how to safely start camp-fires, how to rock climb and methods to avoid poisonous outdoor plants
- Collaborated with other camp counselors to create an atmosphere of fun and learning
- Developed strong working relationships with campers, parents or gaurdians and other counselors through effective communication and active listening skills
- Contacted instructor to report campers not adhering to safety protocols
- Served as an exceptional role model throughout summer program and associated activities
- Developed stimulating and age-appropriate arts and crafts activities.
Education
CLOVER HILL HIGH SCHOOL
06.2015
CHOWAN UNIVERSITY
Skills
- Worksite safety
- Effective communication
- Computer savvy
- Mathematical aptitude
- Relationship building
- Issue identification and resolution
- Support and assistance
- Activity planning
- Outstanding communication and interpersonal skills
Volunteer Experience
KINGDOM CITY CHURCH, Participation in POW 1st Saturdays and 4th Fridays doing outreach.
Affiliations
CUMBERLAND STATE PARK
- Volunteered cleaning the state park along with cabins with the cleaning crew.
KINGDOM CITY CHURCH
- Participated in POW every 1st Saturday and 4th Fridays doing outreach.
Timeline
Chairman/Secretary
CoC Charlotte
2022.04 - 2023.12
Administrative Assistant
INNER PEACE ACUPUNCTURE FOR WOMEN- CHARLOTTE
2021.04 - 2024.03
Technical Committee
United Way of Greater Charlotte
2021.03 - 2023.12
Keyholder/Manager On Duty
DOLLAR GENERAL- CUMBERLAND VA
2017.05 - 2018.02
Cabin Counselor- Summer
KIDDIE KEEP WELL CAMP-EDISON NJ
2016.05 - 2016.08
CLOVER HILL HIGH SCHOOL
CHOWAN UNIVERSITY
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