Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jazmin Sanchez

Miami,FL

Summary

Results-driven associate with a strong work ethic and adaptability, recognized for exceptional interpersonal skills. Proven ability to work independently and quickly master new concepts to meet challenging objectives. Aiming to leverage these competencies to drive success in a dynamic organization.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Phone Sales Representative

SellMyTimeshareNow
Miami, FL
03.2023 - 12.2024
  • Adhered to company policies and procedures while handling customer inquiries.
  • Conduct outbound sales calls to potential clients seeking debt consultation services.
  • Identified customer needs and offered appropriate solutions to meet those needs.
  • Recorded customer contact information accurately in the database system for future reference.
  • Educate clients on debt management strategies, and the benefits of consulting services, leading to informed decision-making.
  • Maintain accurate records of sales activities and client interactions.

Senior Customer Service Associate

Alorica
Miami, FL
11.2022 - 03.2023
  • Delivered fast, friendly, and knowledgeable service for questions and service complaints.
  • Assisted customers with billing, troubleshooting and account issues.
  • Delivered expert technical support to customers and resolved broad array of issues.
  • Served as a liaison between customers and management to communicate trends and areas for improvement.
  • Managed inbound and outbound calls, providing exceptional customer service and product information to potential clients.
  • Participated in team meetings and training sessions to enhance product knowledge and sales techniques.

Education

Associate of Arts -

Miami Dade College
Miami, FL
05-2008

Skills

  • Objection handling
  • Closing techniques
  • Goal-oriented
  • Script memorization
  • Client Follow-Up Calls
  • Building rapport
  • Verbal and written communication
  • Order Management
  • Adaptability and dependability
  • Bilingual

Certification

  • Real Estate Sales Associate

Timeline

Phone Sales Representative

SellMyTimeshareNow
03.2023 - 12.2024

Senior Customer Service Associate

Alorica
11.2022 - 03.2023

Associate of Arts -

Miami Dade College

Similar Profiles

CREATE PROFILE
Jazmin Sanchez