Jennifer Truman
West Plains,MO
Summary
Adept at objection handling and building rapport, I significantly enhanced team performance at Gold Mountain Communications by sharing best practices. My goal-oriented approach and expertise in closing techniques have consistently driven success across roles, from sales to healthcare, emphasizing achievements like improving boiler efficiency and fostering high-performing teams.
Overview
2025
2025
years of professional experience
Work History
Phone Sales Representative
Gold Mountain Communications
- Answered questions about company offerings with knowledgeable responses about products and services.
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Troubleshot problems for callers and helped independently resolve common issues.
- Collaborated with team members to share best practices, enhancing overall team performance.
Stoker
Walmart
10.2023 - Current
- Reduced fuel consumption with proper adjustment of combustion controls and air-to-fuel ratios.
- Managed waste disposal according to environmental regulations, reducing potential fines and penalties for noncompliance.
- Conducted thorough equipment testing, identifying malfunctions early to minimize downtime.
- Improved boiler efficiency by conducting regular inspections and maintenance tasks.
Dog Kennel Director
Self Employed Web
07.2007 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Tanning Consultant
Farmers Tan
01.2019 - 10.2020
- Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon.
- Educated clients on health and safety of tanning facilities and procedures.
Pharmacy Technician Trainee
Taylor Pharmacy
08.2004 - 01.2006
- Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.
- Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
- Assisted pharmacists in managing medication inventory, ensuring adequate stock levels for timely patient service.
- Maintained a high degree of professionalism and integrity, upholding ethical standards associated with the Pharmacy Technician Trainee role at all times.
Education
12th Grade -
West Plains Sr. High School
West Plains, MOSkills
- Goal-Oriented
- Objection handling
- Closing Techniques
- Building rapport
Timeline
Stoker
Walmart
10.2023 - Current
Tanning Consultant
Farmers Tan
01.2019 - 10.2020
Dog Kennel Director
Self Employed Web
07.2007 - Current
Pharmacy Technician Trainee
Taylor Pharmacy
08.2004 - 01.2006
Phone Sales Representative
Gold Mountain Communications
12th Grade -
West Plains Sr. High School