I recently just became licensed in cosmetology. And I'm looking to expand my learning behind the chair.
Overview
1
1
Language
3
3
years of professional experience
Work History
Beauty Advisor
Ulta Beauty Inc.
2025.03 - Current
Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
Addressed customer inquiries promptly and professionally, resolving issues efficiently while maintaining a courteous demeanor.
Developed comprehensive knowledge of various beauty brands'' offerings, enabling accurate suggestions based on specific requirements or preferences.
Expanded clientele base by building strong relationships with customers through attentive listening and genuine care for their concerns.
Customer Service Associate
Walgreens
2023.07 - 2024.09
Trained new associates in company policies and procedures, fostering a supportive work environment.
Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
Provided personalized support for each client, tailoring solutions based on individual circumstances and preferences.