Jazmin Schley
Youngstown,OH
Summary
Dedicated and empathetic professional with a strong commitment to providing exceptional customer service. Possesses excellent communication skills, a patient demeanor, and a genuine passion for assisting others. Demonstrates a quick learning ability and adapts seamlessly to new environments. Eager to contribute positively to the team's success while gaining valuable experience in a dynamic customer-centric role.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Zinni Family Practice
03.2023 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Answered over 50 phone calls and messages for Primary Care Physicians daily, scheduling appointments, and handling patient inquiries.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Received, recorded and filed medical payments by check, cash, and credit card.
Patient Care Technician
St. Elizabeth Mercy Health
10.2021 - 06.2023
- One year experience in venipuncture for blood collection, performing electrocardiogram and CPR Certified.
- Supported patient admissions, discharges, and transfers to promote team productivity.
- Delivered high-quality care to 24 patients in hospital facility.
Bank Teller
JP Morgan Chase
08.2018 - 12.2019
- Processed over 75 customer transactions accurately and efficiently while balancing daily.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Cultivated enthusiastic energy with colleagues to promote overall welcoming experience for customers.
Education
Certification - Phlebotomy
ETI Technical College
Niles, OH05.2023
Associate of Applied Science - Digital Communications And Media
Valor Christian College
Canal Winchester, OH05.2017
Skills
- Active Listening
- Clerical Support
- Time Management
- Account Management
- Patient Care and Confidentiality
- Computer Proficiency
- Documentation and Recordkeeping
- Critical Thinking
- Customer Service
- Conflict Resolution
- Payment Collection
- Office Administration
Timeline
Medical Assistant
Zinni Family Practice
03.2023 - Current
Patient Care Technician
St. Elizabeth Mercy Health
10.2021 - 06.2023
Bank Teller
JP Morgan Chase
08.2018 - 12.2019
Certification - Phlebotomy
ETI Technical College
Associate of Applied Science - Digital Communications And Media
Valor Christian College
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