Jazmin Smith
Houma,LA
Summary
Behavioral health–aligned clinical professional with 9+ years of experience across emergency care, dialysis treatment, outpatient clinical support, medical assisting, medical scribing, and clinical research coordination. Master’s-trained in Population Health Management with strong experience supporting patient engagement, structured treatment processes, crisis-informed care environments, and regulatory-compliant documentation. Experienced in working with medically and socially complex populations requiring adherence support, emotional stabilization, and care coordination. Seeking to transition into a Counselor role supporting substance use treatment, recovery planning, and structured behavioral health services.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Enrollment Specialist/Clinical Research Assistant
Tandem Clinical Research
12.2024 - 04.2026
- Conduct protocol-driven patient screening, intake, and enrollment for multi-specialty clinical trials
- Collect comprehensive patient histories including medical, social, and behavioral information for eligibility assessment
- Support patient engagement through education, follow-up coordination, and structured participation tracking
- Collaborate with investigators and clinical teams to ensure regulatory compliance and accurate documentation
- Assist in community-based outreach and recruitment for underserved populations
Health Information Specialist II
Datavant
09.2022 - 11.2024
- Analyzed health data to ensure compliance with regulatory standards and improve patient outcomes.
- Developed and maintained documentation processes for electronic health records systems, enhancing data accuracy.
- Collaborated with cross-functional teams to implement data integration solutions, streamlining information sharing across platforms.
- Led initiatives to optimize data management workflows, resulting in increased efficiency and reduced processing times.
- Streamlined the release of information process for patients, ensuring timely access to their medical records while maintaining strict confidentiality.
- Analyzed health data to ensure compliance with regulatory standards and improve data accuracy.
Medical Assistant / Office Manager
Fastpace Health
12.2021 - 09.2022
- Managed patient intake, screening, and clinical documentation workflows in an outpatient care setting
- Coordinated laboratory testing and referrals to support continuity of care and provider decision-making
- Assisted providers with patient flow, EHR documentation, and clinical preparation tasks
- Ensured accuracy and completeness of patient records in compliance with healthcare standards
- Supported patient communication and education during clinical visits
- Developed patient education materials to improve understanding of treatment plans and preventive care.
Emergency Room Technician
Ochsner Medical Center
09.2020 - 02.2022
- Provided direct patient support in a high-acuity emergency department serving medically and psychologically distressed patients
- Assisted clinical staff with patient monitoring, vital signs, and bedside procedures in time-sensitive situations
- Supported emotional stabilization and communication for patients experiencing acute medical and emotional crisis
- Documented patient status and care activities in electronic health records under high-pressure conditions
- Collaborated with multidisciplinary teams to ensure timely and safe patient care delivery
Dialysis Patient Care Technician III
DaVita
12.2016 - 02.2021
- Delivered direct care to patients with end-stage renal disease in a structured chronic treatment environment
- Supported long-term adherence to treatment schedules and medical protocols
- Provided ongoing patient education related to medication adherence, coping strategies, and lifestyle adjustments
- Monitored patient condition during treatment and communicated changes to clinical staff
- Built sustained therapeutic relationships with medically vulnerable patients requiring emotional support and consistency
- Ensured compliance with CMS regulations and safety protocols in a highly structured clinical setting
Medical Scribe / Scribe Ambassador
Scribeamerica
12.2016 - 05.2020
- Documented patient encounters in real-time, ensuring accurate and comprehensive medical records.
- Collaborated with healthcare providers to improve workflow efficiency during patient visits.
- Managed electronic health record (EHR) systems, ensuring data integrity and compliance with regulations.
- Ensured accurate and timely clinical documentation under fast-paced conditions
- Trained and mentored new scribes on documentation standards, medical terminology, and workflow efficiency
Education
Master of Science - Population Health Management
Southeastern Louisiana University
Hammond, LA05-2025
Bachelor of Science - Interdisciplinary Studies
University of New Orleans
New Orleans, LA08-2016
Skills
- Behavioral Health & Patient Engagement Support
- Crisis Response & High-Acuity Patient Care
- Intake, Screening & Patient History Collection
- Treatment Plan Support & Care Coordination
- Substance Use & Chronic Disease Population Experience
- Clinical Documentation (EHR systems)
- HIPAA / Regulatory Compliance (HIPAA, CMS, GCP)
- Patient Education & Adherence Support
- Interdisciplinary Healthcare Collaboration
- Electronic Health Records (Epic, Meditech, CRIO, Datavant systems)
- Exceptional communication
Certification
- Good Clinical Practice (GCP)
- HIPAA Compliance Certification
- CPR Certified
- Phlebotomy Certification
- Tulane Clinical Research Coordinator Training (Levels I–III)
Timeline
Patient Enrollment Specialist/Clinical Research Assistant
Tandem Clinical Research
12.2024 - 04.2026
Health Information Specialist II
Datavant
09.2022 - 11.2024
Medical Assistant / Office Manager
Fastpace Health
12.2021 - 09.2022
Emergency Room Technician
Ochsner Medical Center
09.2020 - 02.2022
Dialysis Patient Care Technician III
DaVita
12.2016 - 02.2021
Medical Scribe / Scribe Ambassador
Scribeamerica
12.2016 - 05.2020
Master of Science - Population Health Management
Southeastern Louisiana University
Bachelor of Science - Interdisciplinary Studies
University of New Orleans