Friendly Certified Phlebotomy Technician committed to patient safety and well-being. Maintains calm atmosphere during venipuncture to put patients at ease. Accurate and detailed to promote specimen integrity.
Overview
8
8
years of professional experience
Work History
Certified Phlebotomy Technician
Sharp Outpatient Pavilion
San Diego, CA
09.2024 - Current
Committed to upholding the SHARP experience for all.
Uphold an immense amount of importance to practicing the SHARP core values including the values of quality, safety service, people, growth and community.
Interview patients to verify patient identity, test requisitions, and orders from different physicians.
Label patient samples, double-checking information for accuracy.
Counsel and educated patients to alleviate anxiety and enhance cooperation during blood draws.
Maintain a clean, organized, and safe working environment to meet OSHA standards.
Manage inventory and supplies to ensure materials were available when needed, checking expiration dates, and stocking using the first-in, first-out method.
Verify the quality of specimens by centrifuging the specimens, and adding them to the packing list for the courier to pick up.
Resolve complications regarding specimens rapidly by collaborating with various doctors' offices to resolve miscommunications.
Demonstrate proficiency in drawing blood from difficult veins, including neonates and geriatric patients.
Input medical and insurance information into the database for inclusion in patient records.
Collaborate with healthcare teams to enhance patient care and improve specimen collection processes.
Familiar and comfortable with all Sharp Community outpatient laboratories.
Laboratory Assistant
Kaiser Permanente
El Cajon, California
07.2023 - Current
Ensure adherence to Kaiser Permanente's policies and procedures.
Assesses techniques necessary to draw blood based on the patient's age, physical maturation, and the test or study to be performed.
Accurately identifies specimens and transports them to designated laboratories.
Complete pre-analytical procedures involving barcoding, centrifuging, and aliquoting of samples.
Collecting specimens from other departments throughout the day.
Handling microbiology samples, such as stool and sputum. This includes storing at proper temperatures, as well as the quality and stability of the specimens.
Conducts and facilitates patient preparation for outpatient diagnostic EKG procedures.
Fosters positive and collaborative relationships with other healthcare workers in other departments, patients, and personnel.
Manages challenging situations with professionalism, and clear communication.
Follows directives from all supervisors, leads, and seniors.
Assistant Center Manager/Phlebotomist
CSL Plasma
National City, CA
07.2020 - 06.2022
Responsible for training and coaching the plasmapheresis staff and facilitating efficient donor flow through the center.
Performed venipuncture on donors and had knowledge of all other technical areas to ensure donor flow.
In compliance with SOPs, I performed all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring, and donor disconnect.
Examined and corrected vein performance flaws to ensure high standards were met while maintaining efficiency of plasma donations and positive donor interactions.
Counsel donors on behavior, hygiene, results received from the National Donor Deferral Registry, providing next steps, and overall donor expectations.
Performed calibrations and verified that maintenance had been performed as outlined in SOPs.
Ensured the accurate recording of donor data in the electronic donor information management system.
Maintained a clean, efficient work environment to promote employee, donor safety and ensure smooth operations.
Collaborated with the Quality department to craft the organization's mission and vision statements.
Oversee plasma operations while collaborating with the center manager.
Operations Supervisor
Biomat U S A
San Diego, CA, CA
07.2019 - 07.2020
Responsible for management oversight duties including efficiently training employees in various technical areas.
Mentored and motivated employees to maximize team productivity.
Created a safe and comfortable work environment, boosting employee and donor morale.
Maintained safety and emergency readiness among personnel by disseminating information on, and monitoring compliance with, regulatory and organizational policies.
Created solutions for operational improvements.
Identified and solved complex strategy problems to drive organizational goals.
Confidently led team members ranging from Technicians to Registered Nurses
Donor Center Technician/Phlebotomist/Plasma Processor
Biomat U S A
San Diego, CA
03.2017 - 07.2019
Collaborated effectively with a diverse patient base.
Responsible for ensuring donor suitability. Take and record the donor's pulse, blood pressure, and temperature measures, and perform medical history reviews. Reception also included finger sticks to determine hematocrit and total protein.
Performed venipunctures and made any adjustments as necessary. Address any machine errors, and documented them as needed. Monitored the donor consistently during the donation, and took action for any adverse reaction that presented itself. Responsible for any disconnections and for ensuring the procedure finished safely.
Drew new donor samples using SST tubes for RPR testing, centrifuged, aliquot, and stored them in our freezer.
Plasma processor, packed, moved, and sampled the plasma.
Machine technician, ensured machines were calibrated, diagnostics were done efficiently, and parts were repaired properly, especially for donor safety and consistency.
Recognized for my commitment to excellence and became a designated trainer until further becoming promoted to operations supervisor.
Education
CPT 1 - Phlebotomy
US Colleges
San Diego, CA
11.2022
High School Diploma -
Mar Vista Senior High School
Imperial Beach, CA
06.2016
Basic Life Support - BLS/CPR
American Heart Association
San Diego, CA
Skills
Bilingual: English, Spanish
Patient identification
Venipuncture techniques for neonatal, pediatric, and geriatric patients
Heel sticks for neonatal
Fingerstick
Specimen preparation and shipping
Customer service
Team collaboration
Safety Team
Quality assurance
Effective communication
HIPAA compliance
Recording data: registering and entering lab requisitions
Team leader
Computer skills
Timeline
Certified Phlebotomy Technician
Sharp Outpatient Pavilion
09.2024 - Current
Laboratory Assistant
Kaiser Permanente
07.2023 - Current
Assistant Center Manager/Phlebotomist
CSL Plasma
07.2020 - 06.2022
Operations Supervisor
Biomat U S A
07.2019 - 07.2020
Donor Center Technician/Phlebotomist/Plasma Processor