Jazmine Allen
Lancaster,TX
Summary
Passionate about quality and efficiency, I've excelled in sales and semiconductor fabrication, guiding teams and exceeding targets. Whether verifying Medicare details or operating high-tech equipment, I bring a blend of precision and enthusiasm to everything I do!
Overview
6
6
years of professional experience
Work History
Performance Manager
Tranzact LLC.
Richardson, TX
03.2024 - Current
- Surpassed sales targets by effectively promoting Medicare insurance products.
- Conducted thorough assessments of employee performance, identifying strengths and areas for growth.
- Handled daily email and team messages to ensure seamless operations.
- Implemented customized coaching plans for individual team members, empowering them to reach their full potential.
- Maintained and monitored sales metrics to meet and exceed company goals.
- Monitored team metrics and provided actionable insights to improve productivity and sales outcomes.
- Organized and conducted training sessions to equip team members with necessary skills and knowledge..
- Enhanced employee engagement through tailored training programs and workshops.
Team Lead
Tranzact LLC
Richardson, TX
08.2022 - 03.2024
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Assisted the Performance Manager in overseeing daily team operations and ensuring alignment with company objectives.
- Monitored team metrics and provided actionable insights to improve productivity and sales outcomes
- Facilitated effective communication within the team and with management to ensure smooth workflow.
- Compiled and presented performance reports to the Performance Manager for strategic planning and decision-making
Sales Agent
Tranzact LLC
Richardson, TX
09.2021 - 08.2022
- Consistently exceeded sales targets by effectively promoting Medicare insurance products.
- Conducted comprehensive needs assessments to compare customers' existing plans with optimal alternatives.
- Verified coverage details, including doctors and prescriptions, with carriers such as Anthem, Kaiser, and Humana, etc.
- Proficiently used Zoiper, Microsoft Teams, Excel, and the CMS portal to streamline operations.
- Participated in regular coaching sessions with managers and team leads to improve strategies and performance.
- Managed daily communications through email and team messaging to ensure seamless coordination.
- Diligently tracked and maintained sales metrics to align with and surpass company goals.
Assembly Line Production Worker
Leonardo DRS
Richardson, TX
08.2019 - 03.2021
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Contributed to overall team success by meeting daily production targets consistently.
- Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
- Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
- Reduced errors in assembled products by maintaining a keen attention to detail and following instructions closely.
- Achieved consistent results in product quality while maintaining a fast-paced work environment on the assembly line.
Semiconductor Fabrication Operation
Qorvo
Richardson, TX
10.2018 - 08.2019
- Recommended and initiated improvements to production processes to increase manufacturing efficiency.
- Optimized workflow through effective time management, multitasking, and prioritization of tasks based on urgency and importance levels.
- Ensured high standards of quality, productivity, and cycle time, holding accountability for individual performance in assigned operations.
- Operated, loaded, and monitored specialized semiconductor fabrication equipment in a clean room environment to produce high-quality products.
- Trained new hires on proper operational procedures, ensuring adherence to industry standards and company protocols.
- Contributed to continuous improvement initiatives aimed at enhancing operational efficiency and product quality.
- Demonstrated expertise in semiconductor fabrication processes and clean room protocols.
- Maintained strict compliance with safety regulations and protocols to ensure a safe working environment.
Skills
- Leadership & Team Management
- Training & Onboarding
- Customer Needs Analysis
- Effective Communication
- Collaborative Engagement
- Problem Solving
- Performance Monitoring
- Time Management
- Attention to Detail
- Strategic Planning and Decision Making
Technical Skills
- Quality Control & Assurance
- Equipment Operation & Maintenance
- Clean Room Protocols
- Process Improvement
- Technical Troubleshooting
- Data Analysis & Reporting
- Proficiency with Zoiper, Microsoft Teams, Excel, and CMS portal
- Knowledge of Medicare and Medicaid systems
- Sales Performance Metrics
Timeline
Performance Manager
Tranzact LLC.
03.2024 - Current
Team Lead
Tranzact LLC
08.2022 - 03.2024
Sales Agent
Tranzact LLC
09.2021 - 08.2022
Assembly Line Production Worker
Leonardo DRS
08.2019 - 03.2021
Semiconductor Fabrication Operation
Qorvo
10.2018 - 08.2019