Jazmine Campos
Fort Worth,TX
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Merchandiser
The Home Depot Inc
Fort Worth, TX
02.2024 - Current
- Coordinated promotional events such as special sales or clearance items.
- Organized displays according to company standards and specifications.
- Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
- Maintained a clean and organized work environment at all times.
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
Supervisor
The Home Depot Inc
Fort Worth, TX
09.2022 - 02.2024
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
- Directed and supervised team of 15 employees in daily operations.
- Monitored employee productivity to provide constructive feedback and coaching.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
Service Desk Lead
The Home Depot Inc
Fort Worth, TX
03.2022 - 09.2022
- Developed and maintained service desk procedures, processes, and policies.
- Monitored tickets, tracked progress, and responded to customer inquiries in a timely manner.
- Reviewed customer feedback data to identify trends in customer satisfaction levels.
- Collaborated with other teams within the organization such as network engineering or system administration teams to resolve complex technical challenges.
Education
Culinary Arts
Green B. Trimble Technical High School
Fort Worth, TX06-2021
Skills
- Customer Relationship Management (CRM)
- Stock replenishment
- POS
- Sales Techniques
- Reliable and punctual
- Active listener
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Merchandiser
The Home Depot Inc
02.2024 - Current
Supervisor
The Home Depot Inc
09.2022 - 02.2024
Service Desk Lead
The Home Depot Inc
03.2022 - 09.2022
Culinary Arts
Green B. Trimble Technical High School