- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Food Tourism
- I enjoy helping others and giving back to the community
Jazmine Coleman
Washington
Summary
Detail-oriented administrative and operations professional with 15+ years of experience supporting business operations, managing teams, maintaining documentation, coordinating vendors, and ensuring compliance. Proven ability to manage reporting, schedules, service coordination, and records management in fast-paced environments. Recognized for accuracy, organization, communication, and multitasking. Seeking a Senior Property Associate or Administrative Operations role supporting property or facilities teams.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Site Supervisor
Admiral Security
Washington, DC
07.2023 - Current
- Supervise daily operations and performance of 15 personnel across assigned site.
- Maintain incident reports, activity logs, compliance documentation, and operational records.
- Coordinate communication between management, staff, vendors, and building personnel.
- Managed scheduling for security staff, optimizing resource allocation across various shifts and locations.
- Train, coach, and mentor team members to meet service and compliance standards.
- Monitor site operations to ensure adherence to policies, procedures, and client requirements.
- Support operational efficiency by resolving issues, tracking service needs, and reporting updates.
- Conducted regular risk assessments to identify vulnerabilities and recommend improvements in security practices.
Travel Agent / Sales Associate
AAA Club Partners
Washington, DC
07.2018 - 04.2023
- Managed client database records and ensured data accuracy and documentation compliance.
- Coordinated logistics, scheduling, reservations, and documentation for domestic and international services.
- Prepared invoices, processed payments, and maintained transaction records.
- Handled high-volume calls and correspondence while multitasking across systems.
- Resolved customer issues and negotiated solutions to maintain satisfaction and retention.
- Resolved customer inquiries and issues efficiently to enhance overall satisfaction.
- Cultivated strong relationships with suppliers to negotiate favorable terms for clients.
Shift Manager
ALDI
Washington, DC
06.2016 - 07.2018
- Supervised daily operations, ensuring compliance with company policies and standards.
- Prepared performance and productivity reports to support management decisions.
- Created employee schedules, managed time-off requests, and ensured shift coverage.
- Managed inventory documentation, records, and reporting.
- Trained and mentored over 30 staff members, fostering a collaborative team environment.
- Conducted performance evaluations, providing constructive feedback to team members.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Education
Medical Assistant Coursework - Medical Assistance
Brown College
Vienna, VAHigh School Diploma -
Largo High School
Upper Marlboro, MD05-2008
Skills
- Microsoft Office Suite
- Microsoft Excel
- Prism
- Adobe Acrobat
- Data Entry
- Typing
- Recordkeeping Systems
- Organization
- Time Management
- Multitasking
- Written Communication
- Verbal Communication
- Problem Solving
- Conflict Resolution
- Attention to Detail
- Team Leadership
Certification
- CPR
Interests
Timeline
Site Supervisor
Admiral Security
07.2023 - Current
Travel Agent / Sales Associate
AAA Club Partners
07.2018 - 04.2023
Shift Manager
ALDI
06.2016 - 07.2018
Medical Assistant Coursework - Medical Assistance
Brown College
High School Diploma -
Largo High School
Core Competencies
- Property Operations
- Administrative Support
- Tenant Coordination
- Vendor Coordination
- Compliance Documentation
- Work Order Tracking
- Reporting & Logs
- Scheduling
- Customer Relations
- Database Management
- Office Administration
- Invoice Processing
- Accounts Payable/Receivable
- Staff Supervision
- Incident Reporting
- File Management
- Service Requests
- Operational Support
- Facilities Coordination
- Documentation Control
- Performance Reporting
- Microsoft Office
- Prism