Jazmine Douglas
Harrisonburg,Virginia
Summary
Enthusiastic hospitality professional with experience in concierge services and patient support. Proven ability to manage reservations, resolve conflicts, and maintain high service standards. Ready to enhance guest experiences through exceptional service and time management.
Overview
3
3
years of professional experience
Work History
Concierge
Omni Hotels & Resorts
Hot Springs, Virginia
09.2025 - 07.2026
- Oversaw concierge desk operations, fostering a consistently welcoming and efficient environment.
- Curated personalized recommendations for local attractions, dining, and entertainment, enriching guest experience.
- Facilitated guest reservations and special requests, enhancing overall satisfaction.
- Resolved guest complaints professionally, maintaining high service standards.
Dental Assistant
Dr. Bradford and Dr. Catchings Family Dentistry
Fishersville, Virginia
07.2024 - 08.2025
- Assisted dentists during procedures by passing instruments and holding suction devices, contributing to a smooth workflow and patient care.
- Assisted dentists during examinations and dental procedures, ensuring patient comfort.
- Captured digital X-rays of patients' teeth to support accurate diagnoses and treatment planning. of teeth using radiographic equipment.
- Sanitized equipment, cleaned treatment rooms, and restocked supplies after treatments, ensuring a hygienic environment for patient safety.
Lifeguard
Highland Recreation Association
Monterey, Virginia
06.2023 - 08.2025
- Responded promptly to emergencies, providing first aid and rescue services.
- Monitored pool activities to ensure safety and compliance with regulations.
- Enforced pool rules to promote a safe environment for all patrons.
Education
Some College (No Degree) - Hospitality Management
James Madison University
Harrisonburg, VA09-2026
Skills
- Reservation management
- Guest relations
- Client relations
- Conflict resolution
- Guest safety training
- Time management
- Reservation management
Timeline
Concierge
Omni Hotels & Resorts
09.2025 - 07.2026
Dental Assistant
Dr. Bradford and Dr. Catchings Family Dentistry
07.2024 - 08.2025
Lifeguard
Highland Recreation Association
06.2023 - 08.2025
Some College (No Degree) - Hospitality Management
James Madison University