Jazmine Elzey
Fort Mill,SC
Summary
Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives. Ambitious, career-focused job seeker, anxious to obtain an entry-level information technology position to help launch career while achieving company goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Service Ambassador
Panera Bread
Indian Land
05.2021 - Current
- Received outstanding feedback for providing attentiveness and patience when assisting dissatisfied customers.
- Contributed to business growth by confirming customer satisfaction with service and quality.
- Answered phone calls and responded to questions and concerns.
Summer Camp Counselor
Bethelwoods Camp and Conference Center
York, South Carolina
05.2024 - 08.2024
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Managed conflict resolution among campers, fostering a supportive and inclusive camp environment.
Service Ambassador
Zaxbys
Monroe
01.2021 - 06.2021
- Provided customer service support to ensure a positive shopping experience.
- Processed payments accurately and efficiently using POS systems.
Business Management Internship
Fresh Globes
DC
06.2020 - 07.2020
- Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners
- Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills
- Microsoft Software Plan study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control, or cost analysis.
Education
Bachelor of Information Technology -
North Carolina A&T State University
Greensboro, NC06.2026
High School -
Central Academy of Technology and Arts
Monroe, NC06.2022
Skills
- Strong Work Ethic
- Computer Skills
- Customer Retention
- Documentation Writing
- Website Analytics Tools
- Python
Certification
- Cyber Crime Technology - Introductory CTE: June, 2022
Timeline
Summer Camp Counselor
Bethelwoods Camp and Conference Center
05.2024 - 08.2024
Service Ambassador
Panera Bread
05.2021 - Current
Service Ambassador
Zaxbys
01.2021 - 06.2021
Business Management Internship
Fresh Globes
06.2020 - 07.2020
Bachelor of Information Technology -
North Carolina A&T State University
High School -
Central Academy of Technology and Arts