Jazmine Franco
Orlando,FL
Summary
Detail-oriented professional with strong front office administration skills and a commitment to creating welcoming environments. Known for effective communication, problem-solving, and multitasking abilities.
Overview
8
8
years of professional experience
Work History
Receptionist
Holy Redeemer Catholic Church
Kissimmee, FL
07.2025 - Current
- Managed incoming calls, recorded messages, and routed communications to appropriate departments to facilitate efficient information flow.
- Assisted with administrative tasks, including filing and data entry, to support overall office organization and operations.
- Provided support to clergy and staff to ensure smooth daily operations.
- Ensure professional and welcoming front office environment.
Soluto Xpert
Asurion
Orlando, FL
01.2023 - 06.2025
- Proposed ideas and solutions that improved team collaboration and project results.
- Assessed customer needs quickly to provide timely support and solutions.
- Leveraged software and tools to simplify workflows and improve team efficiency.
Paraprofessional
Pine Castle Christian Academy
Orlando, FL
04.2021 - 12.2022
- Implemented instructional strategies to enhance learning for diverse learners.
- Contributed to a safe and inclusive learning environment for all students.
- Handled clerical duties, managed classrooms, and coordinated documents for teachers.
Sales Lead
Chico's FAS
Orlando, FL
04.2019 - 10.2020
- Designed visual merchandising displays to create engaging shopping environments.
- Worked with management on inventory control and stock replenishment to optimize stock levels.
- Utilized active persuasion to promote accessories and cross-sell additional products and services.
Sales Lead Keyholder
New York and Company
Orlando, FL
12.2017 - 03.2019
- Supervised staff during shifts, ensuring optimal floor coverage and customer service.
- Coordinated floor moves and merchandising while monitoring stock levels to maintain availability of popular items.
- Trained new employees on company policies and product knowledge to enhance team effectiveness.
Education
High School Diploma -
Cypress Creek High School
Orlando Florida05.2016
Skills
- Front Office Administration
- Call handling & Phone Etiquette
- Administrative support
- Customer Relationship Management
- Data entry & Record Management
- Microsoft Office Suite
- Attention to detail
- Time management
- Problem solving
- Conflict resolution
Languages
English
Professional
Spanish
Professional
Timeline
Receptionist
Holy Redeemer Catholic Church
07.2025 - Current
Soluto Xpert
Asurion
01.2023 - 06.2025
Paraprofessional
Pine Castle Christian Academy
04.2021 - 12.2022
Sales Lead
Chico's FAS
04.2019 - 10.2020
Sales Lead Keyholder
New York and Company
12.2017 - 03.2019
High School Diploma -
Cypress Creek High School