Jazmine Garza
Loganville,GA
Summary
Excelled in providing outstanding customer support while efficiently managing incoming phone calls
Overview
8
8
years of professional experience
Work History
Sales Associate and Zoning Specialist
Ollie's Bargain Outlet
Snellville, GA
12.2025 - Current
- Answered incoming calls promptly
- Registered customer purchases
- Assisted with stocking shelves as needed
- Supported unloading trucks to maintain inventory flow
- Performed janitorial duties in restrooms and throughout the store
- Provided excellent customer service to enhance shopping experience
- Processed product returns according to store policies
- Maintained clean and organized aisles through zoning efforts
- Greeted customers warmly upon entry
- Managed membership records for customer loyalty programs
- Priced items individually as they arrived for accurate inventory tracking
- Trained new associates on store policies and procedures
- Gathered shopping carts at the end of every closing shift
- Counted down register drawer before leaving every shift
Veterinary Assistant
American Heritage Animal Hospital
Snellville, GA
04.2025 - 07.2025
- Pulled up vaccines
- Notified Veterinarian when supplies were low
- Brought clients into rooms
- Saved notes about appointments in the computer
- Answered incoming calls promptly
- Reminded clients of appointments coming up
- Administered medications
- Noted down blood pressure, Oxygen levels, and times as well as patients temperature during surgery
- Cleaned surgery tools
- Prepared med packs
- Cleaned the entire clinic
- Walked dogs in clinic
- Cleaned cages when needed
- Printed out all appointment pages for the next day
- Restocked anything that needed to be restocked
- Came in on weekends to medicate and care for ‘in house’ pets
- Cared for all 3 cats we had as hospital pets and medicated them as well
- Assisted veterinarians with examinations, treatments, and procedures for diverse animal species
Receptionist and Kennel Technician
Grayson Veterinary Hospital
Grayson, GA
09.2023 - 04.2025
- Answered incoming calls promptly
- Taking care of invoices and refunds
- Calling in refills to any pharmacy client desired with doctor approval
- Making, cancelling, and rescheduling appointments and surgeries as needed
- Handling upset clients and calming them down if possible
- Handling billing issues with companies that the doctors order meds from
- Figuring out which tools and bolts are needed for the machinery when asked to
- Storing away deceased pet files as needed
- Basic care for animals as well as cleaning up after them
- Doing laundry while doing other work as needed
- Setting up call backs for clients that wish to speak with doctors
- Comm logging every conversation had with clients
- Sent pet vaccine history to other animal hospitals as needed
- Sent out any type of blood work with doctor permission
- Set food aside for clients that request specific dog food
- Carried critical patients to the doctor when needed
- Carried in deceased pets when needed
- Call clients that do not show up to their appointments when needed
- Put new clients in the computer when needed
- Wrote down which pets require meds so that the techs are aware
- Made sure all client files were out for appointments each day
- Double checked that all required paperwork was signed
- Had clients that needed to pay before appointments pay their invoices especially if clients had open unpaid invoices
- Helped out my coworkers that are unable to get around like I can
- Discuss requirements for refills with clients when needed should their pets need certain vaccines or an appointments before receiving more
- Let owners with pets in grooming and surgery know when they were ready for pick up when needed
- Had all invoice prices in the system before clients checked out
Associate
Car Detailer All Seasons Express Car Wash
Loganville, GA
11.2020 - 04.2021
- Operated system air pressure and activated switches necessary for car wash operation
- Deactivated system when required, particularly at day's end
- Assisted customers to ensure vacuums were functional and other amenities while on the lot
- Cleared sludge from the pit beneath the car wash when feasible
- Processed transactions at the register and handled phone inquiries
- Washed and folded client towels while maintaining an active presence on the lot
- Welcomed all customers warmly
Associate/Truck Unloader
Walmart
Loganville, GA
08.2018 - 06.2020
- Assisted in unloading trucks efficiently
- Guided customers in locating products and resolving inquiries
- Addressed customer calls swiftly and professionally
- Processed claims for damaged goods
- Organized and replenished store shelves
- Utilized compactor for box disposal as necessary
- Managed spill clean-ups to ensure safety
- Repositioned pallets for optimal space usage
- Returned merchandise to sales floor from customer service
- Collaborated effectively with team members
- Handled excess inventory as required
- Ensured aisles were tidy before end of shift
- Informed customers about new merchandise arrivals
- Welcomed customers with a friendly greeting
Education
High School Diploma - undefined
Loganville High School
Loganville, GA05-2017
Skills
- Assisted in processing invoices and refunds efficiently
- Answered phone inquiries promptly and professionally
- Applied basic knowledge of Microsoft Word for document preparation
- Managed challenging client interactions with respect and patience
Timeline
Sales Associate and Zoning Specialist
Ollie's Bargain Outlet
12.2025 - Current
Veterinary Assistant
American Heritage Animal Hospital
04.2025 - 07.2025
Receptionist and Kennel Technician
Grayson Veterinary Hospital
09.2023 - 04.2025
Associate
Car Detailer All Seasons Express Car Wash
11.2020 - 04.2021
Associate/Truck Unloader
Walmart
08.2018 - 06.2020
High School Diploma - undefined
Loganville High School