Jazmine Greene
Charlotte,United States
Summary
Experienced in IT, professional with strong focus on Mainframe fundamentals and Agile methodologies. Over 6 years of customer-facing experience, honed skills as skilled communicator, consistently achieving set goals through effective engagement with stakeholders. Seeking challenging role that provides opportunities for personal growth and encourages continuous learning.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Engineering Associate
Wells Fargo
Charlotte, North Carolina
06.2023 - Current
- Analyzed and documented existing system designs and processes.
- Developed detailed test plans for new software products.
- Performed troubleshooting, debugging and root cause analysis on complex technical issues.
- Created user-friendly documentation for engineering systems and applications.
- Conducted research into emerging technologies and industry trends.
- Assisted with the design, implementation, maintenance and optimization of engineering systems.
- Developed strategies to improve performance of existing systems through automation or process improvements.
Program Analyst
Wells Fargo
Charlotte, North Carolina
11.2022 - 05.2023
- Developed and maintained a database of program information to track progress and identify areas for improvement.
- Analyzed financial data to assess the effectiveness of existing programs and suggest recommendations for change.
- Conducted research to evaluate current industry trends and best practices related to program development.
- Assisted in developing new program initiatives through creating detailed project plans, timelines, and budgets.
- Coordinated with stakeholders to ensure that all aspects of the program are properly implemented according to established guidelines.
- Provided technical support during the implementation phase by troubleshooting any issues that arise along the way.
Mainframe Engineering
Per Scholas
North Carolina
06.2022 - 10.2022
- Analyzed customer requirements and designed solutions to meet their needs using mainframes technology.
- Developed new applications for mainframes systems, including debugging existing code and creating new modules with COBOL language.
- Provided technical support to customers in resolving issues related to mainframe platforms.
- Conducted data analysis of large datasets stored in the database management system.
- Tested, debugged, documented and maintained software programs developed on the mainframe platform.
Package Handler
UPS
Charlotte, United States
06.2018 - 07.2022
- Develop and maintain a positive working relationship with team members and supervisors to ensure smooth operation and efficiency
- Implementing safety protocols to ensure a safe working environment for all package handlers
- Meet daily productivity and quality goals to ensure timely and accurate processing of packages
- Efficiently sort and load packages onto delivery trucks to meet delivery deadlines.
Videographer
Overtime
Charlotte, United States
01.2019 - 12.2019
- Collaborate with the marketing team to create engaging video content that aligns with the employer's brand and marketing strategies
- Create visually appealing and engaging video content that aligns with the employer's brand identity and marketing goals
- Provide creative input and ideas for video projects to ensure high-quality and innovative content that resonates with the target audience and showcases the employer's brand value.
Cashier
DTLR
Charlotte, United States
01.2018 - 11.2018
- Maintain an accurate cash drawer and reconcile all transactions at the end of each shift
- Ensure accuracy in processing cash transactions and maintaining cash registers
- Provide excellent customer service by greeting customers, answering questions, and resolving issues
- Provide excellent customer service and resolve customer complaints or concern.
Sales Associate
JC Penney
Charlotte, United States
06.2016 - 03.2017
- Responsible for providing excellent customer service
- Operating a computerized register
- Assist customers in locating and selecting merchandise based on their needs and preferences
- Providing personalized shopping recommendations and styling advice to customers based on their preferences and needs
- Assist in monitoring and managing the inventory levels to ensure availability of merchandise for customers.
Education
Bachelor Of Computer Science - Information And Communication Technology
Johnson C. Smith University
Charlotte, NCSports Broadcasting & Comm -
Wingate University
Monroe, NC02.2024
Information Technology -
Phillip O. Berry Academy of Technology
Charlotte, North Carolina06.2017
Skills
- Microsoft Office Suite (Expert)
- PowerPoint (Expert)
- Building Websites (Expert)
- HTML Coding (Expert)
- Inventory Management (Expert)
- Mainframe Fundamentals (Expert)
- Video Editing (Expert)
- Retail Merchandising (Expert)
- Software Development
- Operational Analysis
- Engineering Principles
Certification
COMPTIA ITF+
COMPTIA A+
Timeline
Engineering Associate
Wells Fargo
06.2023 - Current
Program Analyst
Wells Fargo
11.2022 - 05.2023
Mainframe Engineering
Per Scholas
06.2022 - 10.2022
Videographer
Overtime
01.2019 - 12.2019
Package Handler
UPS
06.2018 - 07.2022
Cashier
DTLR
01.2018 - 11.2018
Sales Associate
JC Penney
06.2016 - 03.2017
Sports Broadcasting & Comm -
Wingate University
Information Technology -
Phillip O. Berry Academy of Technology
Bachelor Of Computer Science - Information And Communication Technology
Johnson C. Smith University