Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jazmine Jackson

Summary

Public relations and communications specialist adept at media relations, special events coordination, issues management and community relations. Also a dedicated customer service professional with knowledge of service delivery and proven multitasking abilities and is committed to maintaining professional relationships to increase profitability and drive business results. Lastly, an analytical individual adept in overseeing distribution of goods and services to drive timely delivery. Experienced in implementing cost-effective shipping solutions and tracking progress of shipments. Possesses comprehensive understanding of supply chain operations and latest logistic technology.

Overview

6
6
years of professional experience

Work History

Logistics and Receiving Team Member

Academy Sports And Outdoors
10.2021 - Current
  • Staged, down stacked and transported items pulled off trucks to facilitate immediate use.
  • Adhered to storage plans with proper product placement and organization.
  • Operated handheld scanners to quickly track movements between trucks, storage and sales floor.
  • Moved loads with correct and safe use of forklifts and pallet jacks.
  • Answered constant flow of customer calls with minimal wait times.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Checked inventory and selected products from specific locations based upon availability.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Received returns of damaged and incorrect orders to process replacements.
  • Collaborated with team members to complete timely orders and avoid delays.

Supercenter | Cashier/Sales Associate

Walmart
03.2020 - 10.2021
  • Greet customers in a courteous and professional manner, while providing quality customer service
  • Checking cash drawers at beginning and ending of shift to ensure correct amounts and adequate change
  • Process merchandise returns and exchange refund
  • Offer fast and friendly check-out service to conclude guests' shopping experience
  • Train new employees to help build customer service skills
  • Manager in training
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Mentored new team members on sales software system operation.

Assistant Teacher/ Office Associate

Mertz Childcare and Learning Center
05.2017 - 01.2018
  • Assisting with the development of young children
  • Organizing classrooms and learning materials for students
  • Skillfully maintaining of files, records, and event coordination
  • Logistics

Education

Master of Public Administration - Public Administration

Alabama A & M University
Normal, AL
05.2023

Bachelor of Science - Criminal Justice

Alabama A&M University Normal
Huntsville, AL
04.2021

Skills

  • Order Checking
  • Inventory Monitoring and Management
  • Credit and Cash Transactions
  • Box and Container Packing
  • Registration Documents
  • Resource Allocation
  • Plan-O-Gram Implementation
  • Negotiation and Persuasion
  • Efficient Researcher
  • Building Trust and Relationships

Timeline

Logistics and Receiving Team Member

Academy Sports And Outdoors
10.2021 - Current

Supercenter | Cashier/Sales Associate

Walmart
03.2020 - 10.2021

Assistant Teacher/ Office Associate

Mertz Childcare and Learning Center
05.2017 - 01.2018

Master of Public Administration - Public Administration

Alabama A & M University

Bachelor of Science - Criminal Justice

Alabama A&M University Normal
Jazmine Jackson