Collaborated cross-functionally with marketing teams to refine targeting strategies and enhance overall lead quality.
Developed and executed contact/lead generation strategies that resulted in a 45% increase of qualified opportunities.
Exceeded 100% sales targets and attainment in all pipeline contribution metrics for each month of Q3.
Developed knowledge of company products and services to make suggestions according to customer needs.
SOFTWARE QA ENGINEER
Orchestra
04.2024 - 07.2024
Design test cases in TestRail and execute them based on a thorough analysis of business requirements and technical specifications, ensuring comprehensive test coverage
Log and track bugs using Jira, verify bug fixes, and follow through until resolution, enhancing product quality
Test mobile applications using ADB, Android Studio, and Xcode tools to collect and analyze log files, ensuring accurate debugging and performance optimization
Conduct black-box testing on current products, identify areas for improvement, and provide timely and meaningful feedback, contributing to continuous product improvement
SOFTWARE QA ENGINEER
E-gree
01.2024 - 04.2024
Utilized Chrome DevTools and Charles Proxy to gather detailed insights and modify application behavior, improving troubleshooting efficiency
Played a crucial role in testing and refining e-signature software, facilitating custom documents to be electronically signed, stored agreements, and shared with others
Performed comprehensive functional, UI, smoke, and regression testing throughout all stages of the SDLC using Agile methodologies, resulting in improved product performance and reliability
Collaborated closely with software development and product management teams to clarify test requirements, ensuring the implementation of effective and thorough testing procedures
ACCOUNT-BASED MARKETING SPECIALIST
Knowable
07.2022 - 09.2023
Created content for digital marketing initiatives, encompassing website enhancements, email outreach, and social media involvement
Established and nurtured relationships with key stakeholders within target accounts, leading to a 25% increase in customer retention and upsell opportunities
Education
BS - Business Administration and Management
Dallas Baptist University
Dallas, TX
Software Testing & Quality Assurance Training
Careerist.com
Skills
Web testing: Chrome DevTools
Mobile testing: Android Studio, Xcode, ADB, UNIX, BrowserStack
Test management: Jira, TestRail
Regression Testing, Smoke testing, User Acceptance Testing