Summary
Overview
Work History
Education
Skills
Certification
Timeline
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John Oates

Shelby,NC

Summary

With a proven track record at RedSail Technologies, I excel in cross-platform design and collaborative problem-solving, enhancing user experiences across mobile and web applications. Leveraging skills in Adobe Creative Suite and Agile methodologies, I've significantly contributed to innovative UX solutions, demonstrating a keen ability to translate complex requirements into user-friendly interfaces. Also, with my recent education within the realm of Cybersecurity adds to my curiosity, creativity, and adaptability making me ready to tackle new challenges.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Senior Software UX Designer

RedSail Technologies
Remote
10.2019 - Current
  • Applied design thinking to identify and document motivation, requirements, functionality, features, accessibility and alignment to solution objectives.
  • Leveraged multiple design suites to enhance user interfaces, including Adobe Photoshop, Illustrator, and Figma.
  • Crafted interface designs for several applications on iOS and Android platforms.
  • Collaborated with Franchise Leads, internal stakeholders, and business partners for comprehensive delivery of BI & Reporting solutions.
  • Conducted requirement gathering, designed prototypes, and developed wireframes.
  • Scoped incoming requests to determine UX requirements.
  • Monitored and documented issues through Jira.
  • Conducted testing of Web and Mobile applications with ADB, Android Studio, and Xcode tools to gather logs.
  • Developed, maintained, and executed test cases using TestRail.
  • Conducted black-box, functional, UI, smoke and regression testing during stages of the SDLC.
  • Conducted compatibility testing across multiple platforms and devices.
  • Engaged in daily stand-ups and sprint planning sessions.
  • Advocated for customers to enhance user experience.
  • Coordinate with global teams across various time zones to validate bug resolutions.
  • Collaborated with software development and product management teams to verify new requirements.
  • Designed MySQL queries to validate database entries.

Security Operations Center Analyst

CyberNow Labs (Apprenticeship)
Remote, USA
04.2017 - Current
  • Performed extensive log analysis on Splunk Enterprise Security and IBM QRadar SIEM solutions, providing actionable insights to technical teams for improved security posture.
  • Monitored and analyzed SIEM alerts using Splunk Enterprise Security and IBM QRadar.
  • Utilized VirusTotal, AnyRun, and MX Toolbox for comprehensive analysis of files, domains, and emails to validate digital assets.
  • Analyzed PCAP files to identify compromised hosts, providing comprehensive IOCs for executive summary reports.
  • Configured and managed Fortinet NextGen Firewalls, DNS Security, and Website Proxies.
  • Increased asset management efficiency by utilizing Threat Intelligence tools such as Acunetix, Armis, and various OSINT platforms.
  • Handled email security management utilizing ProofPoint.
  • Utilized Jira to track and manage security incidents, ensuring resolution and documentation.
  • Specialized in advanced threat detection and response strategies using SentinelOne and CrowdStrike.
  • Implemented Vulnerability Management practices using Tenable.io and Nessus for comprehensive scanning.

Senior UI/UX Designer/Researcher

Sealed Air Corporation
Charlotte, USA
05.2017 - 03.2019
  • Developed enterprise applications and dashboards for mobile, tablet, and desktop platforms.
  • Executed user research and testing to support user-centered design choices.
  • Conducted task analyses and created user scenarios.
  • Coordinated with product managers and leadership to set priorities.
  • Collaborated with product managers, engineers, and designers to develop top-tier data tools.
  • Engaged in regular stand-up meetings and sprint planning sessions.

Education

BFA - Graphic Design

The University of North Carolina at Charlotte
Charlotte, NC
08.2005

Skills

  • Cross-Platform Design Expertise
  • Wireframing and prototyping
  • Research and Testing Skills
  • Adobe Creative Suite
  • Sketch
  • Figma
  • InVision
  • UXPin
  • Adobe XD
  • CSS
  • Bezel
  • Miro
  • LottieFiles
  • Agile/Scrum methodologies
  • Interactive Design
  • Game Engines: Unity
  • Game Engines: Unreal Engine
  • Platforms: Mac OS X
  • Platforms: Windows
  • Platforms: iOS
  • Platforms: Android OS
  • Platforms: Linux
  • Browsers: Chrome
  • Browsers: Safari
  • Browsers: Firefox
  • Browsers: Edge
  • Mobile Testing: Android Studio
  • Mobile Testing: Xcode
  • Mobile Testing: ADB
  • Mobile Testing: UNIX
  • Mobile Testing: BrowserStack
  • Code Management: GitHub
  • Code Management: Visual Studio
  • Code Management: TestFlight
  • Agile Management: Trello
  • Agile Management: VersionOne
  • Agile Management: BugZilla
  • Agile Management: Pivotal Tracker
  • Agile Management: ClickUp
  • Bug Tracking: Jira
  • Bug Tracking: TestRail
  • Bug Tracking: Confluence
  • Bug Tracking: Zephyr
  • Web Testing: Chrome DevTools
  • API Testing: Charles Proxy
  • API Testing: Postman
  • Database: MySQL

Certification

  • Software Testing & Quality Assurance (Manual QA) - Careerist.com (08/23)
  • Software Testing & Quality Assurance (Manual QA Internship) - Careerist.com (08/23)
  • Certified IruisRisk Threat Modeling – IruisRisk (9/24)
  • Certified Defensive Security Analyst – CyberNow Labs Institute (8/24)
  • Fortinet Certified Associate in Cybersecurity – Fortinet (8/24)
  • Fortinet Certified Fundamentals in Cybersecurity – Fortinet (8/24)
  • FortiGate Certified 7.4 Operator – Fortinet (8/24)
  • Introduction to the Threat Landscape 2.0 – Fortinet (8/24)
  • Getting Started with Cybersecurity 2.0 – Fortinet 8/24)
  • IBM Qradar SIEM Foundation – IBM (8/24)
  • Armis Cyber Defense Core – Armis (7/24)
  • ISO/IEC 27001:2022 Information Security Associate - SkillFront (8/24)
  • Vulnerability Management Detection & Response – Qualys (8/24)
  • Qualys Certified Specialist: Vulnerability Management Detection Response – Qualys (8/24)
  • Certified DevSecOps Professional - CYBERPRO University (11/24)
  • Certified Compliance Specialist (CSS) – CYBERPRO University (11/24)
  • IBM Websphere Application Server Network Deployment V8.0 - IBM (7/14)
  • Designing New Interactions: Non-Visual Interfaces & AR/VR UX Design in Unity - NYU Tandon School of Engineering (06/21)
  • Foundations of UX and XR Design - NYU Tandon School of Engineering (2021)
  • Interaction Design & Prototyping for XR in Unity - Circuit Stream (2021)
  • Introduction to Unity and C# Programming - Universe (2022)

Timeline

Senior Software UX Designer

RedSail Technologies
10.2019 - Current

Senior UI/UX Designer/Researcher

Sealed Air Corporation
05.2017 - 03.2019

Security Operations Center Analyst

CyberNow Labs (Apprenticeship)
04.2017 - Current

BFA - Graphic Design

The University of North Carolina at Charlotte

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