Jazmine Leonard
Riverdale,GA
Summary
Dedicated Registered Nurse with over 6 years of diverse experience in primary care, telehealth, acute care, and dialysis. Demonstrated leadership in ambulatory operations through effective supervision of LPN/MA teams, standardization of workflows, and a strong focus on enhancing patient access and experience while ensuring compliance with regulatory standards. Skilled in data driven decision making, project implementation, and fostering cross functional collaboration to achieve organizational goals. Proficient in Epic EMR, leveraging technology to optimize patient care and operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
RN, Message Management (Remote/Hybrid)
Kaiser Permanente
Atlanta, GA
11.2025 - Current
- Deliver virtual nursing care via telehealth and secure electronic messaging platforms to support patients.
- Triage and resolve 64 patient portal/telephone messages daily, performing remote clinical assessments and escalating per protocol; maintained rapid response times and high first-contact resolution collaborating with providers to resolve clinical concerns.
- Perform remote clinical assessments, determine level of care, and initiate appropriate interventions.
- Identify and escalate emergency situations according to established protocols while accurately documenting assessments, interventions, and patient responses in Epic EMR.
RN, Primary Care
Kaiser Permanente
Atlanta, Ga
04.2023 - 11.2025
- Supervised and supported a team of 5 LPN/MA's: provided daily assignments, competency checks, coaching/feedback, assisted with the orientation of new hires, and delegated tasks aligned to scope of practice
- Led a clinic workflow and room reorganization project that improved patient flow and increased same day access while also partnering with physicians and leadership to align resources with demand
- Implemented patient communication and wait time strategies that contributed to improving patient satisfaction by increasing clinic Google rating to 4.5 stars
- Coordinated operational readiness for the opening of a remodeled clinic by ensuring supplies are distributed appropriately and staff is well informed on new documentation and rooming workflows
- Participated in safety huddles, policy updates, and supported Joint Commission readiness
RN, Primary Care
Premise Health
Smyrna, GA
09.2022 - 04.2023
- Delivered ambulatory nursing care that includes triage, care coordination and patient education in a fast paced clinic setting.
- Streamlined medication administration processes to improve efficiency and accuracy.
- Supported operational initiatives to improve readiness and efficient patient flow during a newly opened clinic.
- Maintained accurate clinical documentation and facilitated communication across interdisciplinary teams to implement and evaluate patient care plans.
RN, Postpartum
Piedmont HealthCare
Fayetteville, GA
11.2021 - 09.2022
- Participated in unit safety checks and documentation audits
- Educated patients on newborn care, feeding techniques, breastfeeding, and post-discharge planning
- Managed 1 : 4 couplet ratio (up to 8 patient) from admission through discharge while maintaining safety and quality standards
RN, Cardiac Telemetry/Stroke
Piedmont Healthcare
Fayetteville, GA
10.2020 - 11.2021
- Delivered care to cardiac telemetry and stroke patients in a high-acuity setting.
- Monitored cardiac rhythms and neurological checks, recognized condition changes, and escalated care as needed per protocol
- Managed 1 : 4 patient ratio with accurate documentation and timely communication
RN, Dialysis
DaVita Kidney Care
Atlanta, GA
10.2019 - 10.2020
- Administered and monitored hemodialysis treatments for patients with chronic kidney disease patients.
- Managed care for a 1 : 10 patient ratio, ensuring safe and effective treatment delivery.
- Performed routine equipment, water quality, and safety checks; achieved compliance during regulatory reviews and audits.
Education
Bachelor of Science in Nursing (BSN) -
Aurora University
Aurora, IL05-2019
Skills
- Virtual patient triage & acuity assessment
- Ambulatory & Primary Care Nursing
- Clinical assessment and escalation
- Patient education & care coordination
- Epic EMR (documentation & patient portal)
- Telehealth & secure messaging platforms
Remote & Clinical Nursing
Technical & Systems
- Clinical documentation & chart review
- Nursing team leadership (LPN/MA supervision)
- Clinical operation support
- Workflow optimization & continuous improvement
- Quality improvement initiatives
- Patient satisfaction & access metrics
- Delegation aligned to scope
Leadership & Operations
Certification
- Registered Nurse (RN) - Active
- Basic Life Support (BLS)
- Epic EMR Proficiency
Timeline
RN, Message Management (Remote/Hybrid)
Kaiser Permanente
11.2025 - Current
RN, Primary Care
Kaiser Permanente
04.2023 - 11.2025
RN, Primary Care
Premise Health
09.2022 - 04.2023
RN, Postpartum
Piedmont HealthCare
11.2021 - 09.2022
RN, Cardiac Telemetry/Stroke
Piedmont Healthcare
10.2020 - 11.2021
RN, Dialysis
DaVita Kidney Care
10.2019 - 10.2020
Bachelor of Science in Nursing (BSN) -
Aurora University