Jazmine Maciel
Walnut,CA
Summary
Proactive leader with a strong focus on team building and operational excellence. Known for effective time management and multi-tasking abilities, contributing to enhanced service levels and organizational compliance.
Overview
1
1
Certification
16
16
years of professional experience
Work History
General Manager
McDonald's
08.2022 - Current
- Supervise daily operations to ensure compliance with health and safety standards.
- Implemented training programs to enhance team performance and product quality.
- Streamlined inventory management processes, reducing waste and improving efficiency.
- Developed staff schedules to optimize labor costs while maintaining service levels.
Assistant General Manager
McDonald's
03.2014 - 07.2022
- Analyzed sales data to identify trends, informing strategic decisions for promotional campaigns.
- Coordinated with management to implement new policies and procedures, ensuring compliance across our team
- Oversaw inventory management systems to optimize stock levels and minimize waste.
- Fostered a positive work environment through effective communication and team-building activities.
Crew Member
McDonald's BCH Organization
05.2010 - 12.2012
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Assisted other team members to achieve goals.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new crew members on operational procedures and customer service best practices.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
No Degree - Business Management
University of Phoenix
Diamond Bar, CASkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Time management
Certification
- Running Great Restaurants, MHQ - June 2022
Languages
Spanish
Professional Working
Timeline
General Manager
McDonald's
08.2022 - Current
Assistant General Manager
McDonald's
03.2014 - 07.2022
Crew Member
McDonald's BCH Organization
05.2010 - 12.2012
No Degree - Business Management
University of Phoenix