
Assisted in daily operations to improve customer service experiences. Supported team members in reaching personal and professional goals. Contributed to a collaborative environment that enhanced teamwork. Demonstrated strong multitasking and prioritization skills.
Merchandise and organize weekly Footwear changes
• Managing 6 to 10 associates daily
• Answer phone calls customer service questions
• Handles cash,credit card transactions
• Delegates daily task to sales associates
• Handles Visual directives for Snipes Apparel, accessories and footwear • Process Shipment daily
• Handles promotion changes, markdowns, price adjustment,RTVs
• Recruits, Interviews, Develops and train new hire associates
• Helps customers with online and in store orders
• Participates in weekly conference calls
• Rearranges, remerchandising, replenishes new stock as it arrives
• Communicating the new floorset to Visual team when the new product arrives
• Ensures that mannequins visually represent the demographic and correlates with the in-store merchandising
• Works with visual staff diligently to increase sales and achieving goals through merchandising
• Develops and trains new associates
• Drives sales through excellent customer service
• Handles promotion changes, markups and markdowns
• Inspires and motivates associates though daily huddles, recaps and storytelling
• Handle cash deposits, credit card transactions and returns
• Opens and Closes the store