JAZMINE SERNA
Brea,CA
Summary
Dynamic Community Services Specialist with extensive experience at the City of Brea, excelling in project management and event coordination. Proven track record in budget monitoring and effective communication, successfully managing large-scale programs and enhancing operational efficiency. Bilingual in Spanish, adept at fostering collaboration across diverse teams to achieve organizational goals.
Overview
1
1
Language
9
9
years of professional experience
Work History
Community Services Specialist
City of Brea
Brea, California
03.2024 - Current
- Coordinate daily operations, administrative priorities, and logistics for large-scale programs serving 90+ participants while managing schedules, assignments, and workflows for 20+ staff members.
- Develop and maintain complex schedules by balancing staffing needs, availability, operational priorities, and shifting deadlines in a fast-paced environment.
- Plan and execute large-scale events and initiatives by coordinating timelines, vendors, contracts, city resources, budgets, and cross-functional teams from initial planning through completion.
- Managed multiple concurrent projects by tracking deliverables, prioritizing deadlines, and preparing documentation to ensure operational goals were met.
- Monitored budgets and processed purchasing requests while tracking expenses and maintaining accurate financial records to uphold reporting and administrative accountability.
- Served as central point of contact between internal departments and external partners, facilitating communication and coordinating executive-level priorities to streamline processes.
- Prepare, organize, and maintain confidential records, reports, operational documents, and compliance materials requiring accuracy, discretion, and attention to detail.
- Identify and resolve scheduling conflicts, administrative challenges, and operational issues through proactive problem-solving and effective coordination.
- Support full-cycle recruitment by screening applications, conducting candidate interviews, and preparing and sending offer letters.
- Worked closely with HR to coordinate onboarding, training, and required resources, ensuring new hires are properly prepared and supported as they begin their roles.
Senior Community Services Leader: Operations and Youth Programs
City of Brea
Brea, California
08.2017 - 03.2024
- Delivered administrative and operational support in high-volume environment, acting as primary contact for staff, families, departments, and community members.
- Coordinated information flow across teams, responding to inquiries and documenting updates to ensure timely communication.
- Identified operational needs, resolved issues, and ensured smooth execution of daily priorities to support leadership.
- Conducted financial operations, including cash handling, transaction processing, reporting, and execution of detailed closing procedures with accuracy and accountability.
Special Events Coordinator
City of Brea
Brea, California
02.2022 - 08.2022
- Coordinated logistics and administrative operations for large-scale city events with 300+ vendors, ensuring timely execution through effective management of timelines, communications, and documentation.
- Coordinated vendor agreements, contracts, permits, business licenses, and compliance documentation while ensuring accuracy and timely processing.
- Supported leadership initiatives by managing planning timelines, coordinating meetings, tracking action items, and ensuring follow-through across departments.
- Prepared executive-facing materials including agendas, briefing documents, reports, event summaries, and presentation materials.
- Processed invoices, payments, sponsorship agreements, and financial documentation while maintaining organized records and tracking expenses.
- Conducted post-event analysis and delivered actionable recommendations to enhance operational efficiency and refine planning processes for future initiatives.
Education
Bachelor of Science - Business Administration: Management
Cal Poly Pomona
Pomona, CA12-2026
Skills
- Project management
- Event coordination
- Budget management
- Schedule coordination
- Executive coordination
- Project operations
- Budget monitoring
- Office & Google tools
- Fluent in Spanish
Personal Information
Title: Executive Assistant
SKILLS
Bilingual: Spanish (Fluent — Speaking, Reading, Writing)
Languages
Spanish
Professional
Timeline
Community Services Specialist
City of Brea
03.2024 - Current
Special Events Coordinator
City of Brea
02.2022 - 08.2022
Senior Community Services Leader: Operations and Youth Programs
City of Brea
08.2017 - 03.2024
Bachelor of Science - Business Administration: Management
Cal Poly Pomona