Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline

Jazmin Villalobos

San Jose,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with seven years of experience working in busy environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Package Handler

Amazon
10.2022 - 08.2023
  • Followed safety regulations to maintain safe work environment.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Proved successful working within tight deadlines and fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.

Package Handler

Fed Ex Ground
06.2021 - 08.2022
  • Followed safety regulations to maintain safe work environment.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Helped train new employees in safe practices and warehouse procedures.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Maintained clean, orderly work environment free of hazards.
  • Communicated regularly with supervisors to provide information on delays and issues with shipments.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.

Hotel Night Auditor

Motel 6 Hotel
01.2017 - 09.2020
  • Performed nightly updates to room charges and rates.
  • Balanced hotel accounts and resolved discrepancies.
  • Performed daily inventory for keys and linens and detailed information in audit reports.
  • Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
  • Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
  • Oversaw night auditing of daily room occupancy and hotel revenue.
  • Looked over pending check-ins and payment processes to complete closing procedures.
  • Handled all duties and tasks for night manager and concierge during busy periods to maintain front desk efficiency.
  • Called guests requiring wake-up calls within two minutes of scheduled call, constantly maintaining positive, and welcoming.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Education

GED -

Gunderson High School, San Jose, CA

HVAC Certified - Heating, Air Conditioning, And Refrigeration Installation And Repair

Silicon Valley Technical Institute, San Jose, CA
06.2019

Skills

  • Team Meetings
  • Delivery Verification
  • Package Preparation
  • Product Sealing
  • Critical Thinking
  • Customer Experience
  • Truck Loading and Unloading
  • Package Scanning
  • Credit and Cash Payments
  • Special Reservations
  • Revenue Monitoring
  • Room Assignments
  • Cash Deposits and Receipts

Certification

  • Certified- HVAC

Languages

Spanish
Native or Bilingual

Timeline

Package Handler - Amazon
10.2022 - 08.2023
Package Handler - Fed Ex Ground
06.2021 - 08.2022
Hotel Night Auditor - Motel 6 Hotel
01.2017 - 09.2020
Gunderson High School - GED,
Silicon Valley Technical Institute - HVAC Certified, Heating, Air Conditioning, And Refrigeration Installation And Repair

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Jazmin Villalobos