Summary
Overview
Work History
Education
Skills
Event Planning
Timeline
Generic

Jazmon Sims

Marrero,LA

Summary

Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Versatile Clerk with reputation of balancing productivity and exceptional customer service. Committed to resolving issues and promoting customer loyalty to drive business success. Solid experience in cash handling, bookkeeping and computations.

Overview

4
4
years of professional experience

Work History

Customer Service Cashier

Lowes Home Improvment
Marrero, LA
09.2021 - Current
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.
  • Lifted up to 30 pounds at once .

Assistant Baker

Queenies Bakery
Marrero, LA
07.2019 - Current
  • Stored, labeled and replenished supplies in compliance with food safety regulations.
  • Decorated baked goods and designed visually appealing displays of finished products.
  • Maintained clean, organized kitchen to maximize efficiency and food safety.
  • Washed dishes and sanitized prep area at end of each shift.
  • Created new bakery menu items to appeal to new and existing customers.
  • Packaged and labeled baked goods with accurate descriptions and ingredients.
  • Operated commercial kitchen equipment and tools
  • Resolved customer concerns with positive approach and constructive strategies
  • Lifted and moved items weighing over 20 pounds using proper lifting techniques

Cashier

Walmart
Marrero, LA
03.2020 - 12.2021
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Completed inventory counts and ordered merchandise.
  • Reviewed weekly sales ads and monitored price changes.
  • Answered questions about store policies and addressed customer concerns
  • Helped customers complete purchases, locate items and join reward programs
  • Processed customer refunds and exchanges according to established guidelines

Barista Training Coach

Eden Nutrition
Marrero, LA
12.2020 - 08.2021
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Trained, scheduled and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Created superlative coffeehouse experience through customer service, beverage preparation and presentation, in-store marketing and thorough cleanliness and sanitation of space.
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Trained and mentored 3 new personnel hired to fulfill various roles.

Education

High School Diploma -

John Ehret High School
Marrero, LA
05.2021

Skills

  • PCI (Payment Card Industry)
  • Inventory Stocking
  • Customer Transactions
  • Layout Assistance
  • Customer Complaint Resolution
  • Conflict Resolution Techniques
  • Customer Service and Assistance

Event Planning

  • Organize personal time to carry out responsibilities .
  • Maintain preparation time for scheduled meetings/deadlines.
  • Establish how to measure results and milestones for self.
  • Develop schedules and timetables with clear , specific milestones and deadlines

Timeline

Customer Service Cashier

Lowes Home Improvment
09.2021 - Current

Barista Training Coach

Eden Nutrition
12.2020 - 08.2021

Cashier

Walmart
03.2020 - 12.2021

Assistant Baker

Queenies Bakery
07.2019 - Current

High School Diploma -

John Ehret High School

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Jazmon Sims