Jazmyn Mitchell
Houston,TX
Summary
Aspiring Coding & Billing graduate with fresh knowledge and training seeking an opportunity to support the successful function of a medical through assistance with patient records, billing and coding, and claims processing.
Overview
9
9
years of professional experience
Work History
Dispatcher
McLane Company
07.2024 - Current
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Maintained updated and detailed records of calls in physical and electronic database.
- Consistently met performance metrics for call handling, contributing to the overall success of the department.
Data Coordinator
American Association of Nurse Practitioners
02.2022 - 06.2024
- Filed and maintained accurate records of customer interactions, processed change requests, and filed documents
- Promptly handled complaints, provided appropriate solutions and alternatives, and followed up to ensure resolution
- Collaborated with team members to ensure data was valid and complete using organizational policy
Client Intake Specialist
Front Steps Housing
10.2020 - 02.2022
- Verified medical insurance and benefits for clients and explained coverage to patients
- Complied socioeconomic data for specific program eligibility determinations and large-scale research purposes
- Helped social workers build, coordinate, and lead programs supporting individuals with health and drug concerns
Spa Coordinator
Gould's Salon & Spa
01.2019 - 10.2020
- Planned coverage needs and organized services to support upcoming special events
- Confirmed relevant guest information and payment methods to prevent fraud
- Updated customer accounts with add-on room charges, including minibar use and room service bills
Warehouse Order Puller
Hobby Lobby
01.2018 - 01.2019
- Coordinated efficient shipping and receiving for 10 trucks/day to optimize team performance
- Identified areas of improvement and streamlined procedures by keeping 10 lbs of stock packing material on hand
- Inspected incoming and outgoing shipments and bills of lading to verify accuracy and prevent errors
Account Executive
Navient Solutions
06.2016 - 01.2018
- Located customers using credit bureau information, background checks, loan documents, and other databases
- Informed clients of overdue accounts and amount currently owed and explained reconciliation options
- Initiated repossession proceedings or transferred accounts to law practices that specializes in debt collection
Education
Medical Coding & Billing certicate - Medical Coding & Billing Certication Program
The College of Healthcare Professions
05.2024
Skills
- Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
- Customer Service Professional
- Strong Medical Ethics
- HIPAA/OSHA Compliance & Training
- CMS-1500 and UB-04 Claims Processing
- ICD-10, CPT, and HCPCS Coding and Guidelines
- Account management
Timeline
Dispatcher
McLane Company
07.2024 - Current
Data Coordinator
American Association of Nurse Practitioners
02.2022 - 06.2024
Client Intake Specialist
Front Steps Housing
10.2020 - 02.2022
Spa Coordinator
Gould's Salon & Spa
01.2019 - 10.2020
Warehouse Order Puller
Hobby Lobby
01.2018 - 01.2019
Account Executive
Navient Solutions
06.2016 - 01.2018
Medical Coding & Billing certicate - Medical Coding & Billing Certication Program
The College of Healthcare Professions