Jazmyn Owens
Lincoln,NE
Summary
Experienced hospitality professional with 5+ years of experience, strengths in guest relations, phone etiquette, point of sale, and take-out service. Known for multitasking, professionalism, and calm problem-solving in fast-paced restaurant settings. Very reliable and dependable employee. Always looking for new opportunities to be a valuable part of the team. Looking to carry over my expertise and dedication to a new position in a new industry.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Take-Out Server
Lazlos
Lincoln, Nebraska
11.2019 - Current
- Managed take-out orders at Lazlos carryout counter.
- Coordinated pickup timing with kitchen and dining room teams.
- Answered phones and entered orders into point-of-sale system.
- Packaged meals with accurate sauces, utensils, and condiments.
- Instructed new staff on take-out procedures at Lazlos.
- Maintained clean take-out station and stocked packaging supplies.
Head Hostess
lazlos
Lincoln, Nebraska
11.2019 - Current
- Greeted guests warmly and managed first impressions for restaurant arrivals at lazlos
- Coordinated waitlists, walk-ins, and table assignments with front-of-house staff
- Supervised host team during peak service and special events at lazlos
- Communicated table status and guest needs to servers and management
- Resolved seating conflicts and handled guest concerns with calm professionalism
- Trained new hosts on greeting standards, phone etiquette, and seating procedures
- Tracked seated guests and available seating using computer-based and mobile reservation software.
Childcare Provider
YMCA Daycare
Lincoln, Nebraska
01.2018 - 10.2019
- Prepared age-appropriate activities supporting learning, creativity, and social development.
- Supervised children in YMCA Daycare classrooms during daily routines and playtime.
- Monitored child safety and followed YMCA daycare health and sanitation guidelines.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Facilitated positive behavior management through calm, respectful redirection techniques.
- Updated parents and YMCA daycare staff on children's daily progress and activities.
- Coordinated meal service and maintained cleanliness during snack times and cleanup activities.
- Sanitized toys and tables in daycare to promote a healthy play environment. to maintain clean, safe environment.
Cashier/Cook
Roca Berry Farm
Roca, Nebraska
09.2017 - 10.2017
- Processed cash, card, and mobile payments for farm market guests
- Balanced register drawer and reconciled payments during shift changes to maintain accurate financial records
- Greeted guests, providing information on farm attractions and menu items to enhance their experience
- Restocked front counter with snacks, drinks, and packaged treats to ensure availability for guests
- Maintained clean prep areas, utensils, and food service equipment
- Prepared variety of foods according to exact instructions and recipe specifications.
Camp Counselor
YMCA
Lincoln, Nebraska
05.2017 - 07.2017
- Supervised YMCA campers during daily activities and transitions.
- Led games, crafts, and outdoor recreation for mixed-age groups.
- Monitored campers during swim, meal, and rest periods.
- Enforced safety rules and YMCA behavior expectations.
- Supported conflict resolution among campers using calm communication.
- Reported concerns to YMCA leadership and parents.
- Assisted with first aid and emergency response procedures.
- Established and built relationships with campers to ease fears in a new environment.
Education
High School Diploma -
Southwest High School
Lincoln, NE05-2019
Skills
- Point of sale
- Order entry
- Takeout packaging
- Reservation software
- Phone etiquette
- Guest relations
- Multitasking
- Problem solving
- Hospitality management
- Goal setting
- Complaint resolution
- Professionalism
- Staff training
- Detail orientation
Affiliations
- Volunteer, City Impact- Lincoln, NE (2012-2015)
Certification
- Food Handlers Permit- Lincoln, NE (2019-2025)
- Beverage Server Permit- Lincoln, NE (2021-2025)
Timeline
Take-Out Server
Lazlos
11.2019 - Current
Head Hostess
lazlos
11.2019 - Current
Childcare Provider
YMCA Daycare
01.2018 - 10.2019
Cashier/Cook
Roca Berry Farm
09.2017 - 10.2017
Camp Counselor
YMCA
05.2017 - 07.2017
High School Diploma -
Southwest High School