Jazmyne Garcia
Temecula,CA
Summary
Passionate about serving others from a young age, I have pursued an education in healthcare. Recently, I graduated as a Medical Assistant and a Certified Phlebotomist Technician. My goal is to acquire valuable skills that contribute to the organizational value of the healthcare community. I have a proven ability to efficiently manage administrative tasks and am recognized for my collaborative teamwork and adaptability in meeting evolving office requirements.
Overview
6
6
years of professional experience
Work History
Medical Administrative Assistant
SharpCare Grossmont
09.2024 - Current
- Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
- Provided exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction.
- Managed incoming phone calls efficiently, directing callers to appropriate personnel while providing courteous service at all times.
- Verified insurance coverage to prepare for upcoming patient appointments.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Called patients to confirm scheduled appointments a day in advance.
- Conducted insurance verification and preauthorizations and managed patient charts.
- Answered incoming calls, routed messages, and resolved patient inquiries within target timeframes.
- Supported healthcare providers with the timely completion of necessary documentation, allowing them to focus on quality patient care.
Medical Assistant
LOMITA FAMILY MEDICAL - EXTERNSHIP
04.2024 - 05.2024
- Duties included assisting the physician, appoint scheduling, performing EKGs, getting vitals, charting, sterile tray set-up, performing urinalysis and patient education.
Customer Service Rep
PREMIER SPORTS OUTLET
01.2019 - 01.2023
- Duties included helping customers navigate through the store and assisted them with product selection
- Processed online orders and conducted inventory counts
- Provided valuable feedback to upper management to improve customer retention and increase sales
- Provided experience in merchandising and product placement to maximize exposure.
Education
Medical Assistant Certificate -
PIMA MEDICAL INSTITUTE
01.2024
High School Diploma -
GRANITE HILLS HIGH SCHOOL
01.2021
Skills
- Telephone Skills
- EMR/EHR Data Entry
- Bookkeeping/Collect Copays
- Insurance Verification
- Referrals
- ICD-10 and CPT
- Microsoft Word
- Excel
- PowerPoint
- Bilingual - Fluent in Spanish
- BLS CPR certified
- Vital Signs
- Anthropometric Measurements
- EKG
- Urinalysis
- Phlebotomy - CPT I, NHA
- Change Dressings
- Perform Injections
- Sterilize Equipment
- Snellen Test
- Auditory Test
- Patient scheduling
- Multi-line phone systems
Timeline
Medical Administrative Assistant
SharpCare Grossmont
09.2024 - Current
Medical Assistant
LOMITA FAMILY MEDICAL - EXTERNSHIP
04.2024 - 05.2024
Customer Service Rep
PREMIER SPORTS OUTLET
01.2019 - 01.2023
High School Diploma -
GRANITE HILLS HIGH SCHOOL
Medical Assistant Certificate -
PIMA MEDICAL INSTITUTE
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