Jessica Fulk
Antwerp,OH
Summary
Highly personable and friendly receptionist with background in various office settings over the past 20 years. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
21
21
years of professional experience
Work History
Certified Medical Administrative Assistant
Community Memorial Hospital
03.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Maintained current and accurate medical records for patients.
Dental Office Receptionist
Sarah J. Mowery & William S. Bricker, DDS
01.2007 - 02.2015
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed patient referrals to other medical specialists.
- Sterilization of equipment
Medical Office Receptionist
Orthopedics Northeast
04.2003 - 03.2007
- Organized paperwork such as charts and reports for office and patient needs.
- Pulled charts and prepared for nurse and doctor assessment.
- Scheduled, rescheduled, and cancelled appointments for patients.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Obtained payments from patients and scanned identification and insurance cards.
Education
Associates Degree - Administrative Secretarial
University of Northwestern Ohio
Lima, OHHigh School Diploma -
Ohio Technical Center At Vantage Career Center
Van Wert, OHSkills
- Multi-Line Telephone Systems
- Time Management
- Telephone Skills
- Office Equipment Operation
- Referral Coordination
- Reception Desk Management
- Patient Appointment Management
- BLS Certified
- CMAA Certified
- Documentation
References
Kailey Miller
LPN
9466 CR-42
Paulding, OH 45879
419-518-0346
Alisha Hudson
Nurse Practioner
208 Columbus St.
Hicksville, OH 43526
419-490-0705
Virginia Shuherk
Personal Secretary
403 N Cherry Street
Paulding, OH 45879
419-769-8068
Timeline
Certified Medical Administrative Assistant
Community Memorial Hospital
03.2023 - Current
Dental Office Receptionist
Sarah J. Mowery & William S. Bricker, DDS
01.2007 - 02.2015
Medical Office Receptionist
Orthopedics Northeast
04.2003 - 03.2007
Associates Degree - Administrative Secretarial
University of Northwestern Ohio
High School Diploma -
Ohio Technical Center At Vantage Career Center
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