Helped store management meet standards of service and quality in daily operations.
Completed store opening and closing procedures and balanced tills.
Improved customer satisfaction with consistent quality checks.
Trained new employees and delegated daily tasks and responsibilities.
Maintained clean and well-organized production areas.
Seasonal Cashier
Petitti's Garden Center
04.2023 - 08.2023
Welcomed customers and helped determine their needs.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Operated cash register for cash and credit card transactions with excellent accuracy levels.
Maintained current knowledge of store promotions and highlighted sales to customers.
Instacart Shopper
Instacart Shoppers
02.2021 - 04.2023
Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
Assisted customers with special requests by locating hard-to-find items or making appropriate substitutions.
Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Adhered to strict quality standards, carefully selecting fresh produce and checking expiration dates on perishable items.
Self Checkout Cashier
Meijer
09.2022 - 10.2022
Ensured availability of adequate supplies such as receipt paper rolls and plastic bags, replenishing them regularly at each station for customer convenience.
Resolved technical issues at self-checkout stations, reducing downtime and improving overall efficiency.
Troubleshot minor technical issues at the self-checkout.
Promoted a positive shopping experience by greeting customers and offering assistance at the self-checkout stations.
Streamlined checkout process through effectively guiding first-time users on how to use the self-checkout system.
Reduced wait times for customers by maintaining an organized and clean self-checkout area.
Cashier
Aldi
03.2022 - 04.2022
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Rotated stock correctly to prevent out-of-date products.
Moved merchandise using pallet jacks.
Consistently lifted materials weighing as much as 30 pounds.
Blocked and faced products on displays and shelves in accordance with company policy.
Barista Shift Lead
Dunkin' Donuts
11.2019 - 08.2021
Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
Mentored new hires, sharing knowledge and expertise to ensure their success as baristas.
Served customers quickly and efficiently and created strategies to prevent delays.
Promoted a safe work environment by adhering to health department regulations and company safety guidelines at all times.
Led by example in customer service, setting high standard for team.