Jazon Alejandro Esquivel
Houston
Summary
Adaptable professional with 1+ years of experience and a proven knowledge of customer satisfaction, conflict resolution, and customer service. Aiming to leverage my skills to successfully fill the open role at your company.
Overview
8
8
years of professional experience
Work History
Sales Associate Manager
Oreillys auto parts
Houston
07.2024 - 01.2026
- Managed daily operations and ensured store compliance with company policies.
- Trained new sales associates on product knowledge and customer service techniques.
- Oversaw inventory management and conducted regular stock audits for accuracy.
- Assisted customers in selecting appropriate auto parts based on their needs.
- Developed promotional displays to enhance product visibility and drive sales.
- Collaborated with team members to maintain a clean and organized sales floor.
- Tracked customer orders to ensure timely delivery of goods and services.
- Provided technical support to customers when needed.
- Implemented safety procedures in accordance with company policies.
- Trained new employees on store procedures and customer service standards.
- Coordinated inventory management and stock replenishment processes daily.
- Oversaw cash handling procedures and maintained accurate financial records.
- Developed visual merchandising displays to enhance product visibility in-store.
SALES ASSOCIATED
Conn's home plus
Houston
06.2021 - 07.2024
- Answer customers' questions about products, prices, availability, product uses, and credit terms.
- Recommend products to customers, based on customers' needs and interests.
- Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
- Arrange and direct delivery and installation of products and equipment.
- Obtain credit information about prospective customers.
- Maintained store presentation by organizing merchandise displays effectively.
- Collaborated with team members to ensure a positive shopping experience.
- Managed inventory levels by restocking products as needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
Restaurant Waiter
Taqueria Tepatitlan
Houston
12.2019 - 02.2020
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Collect payments from customers.
- Prepare checks that itemize and total meal costs and sales taxes.
- Take orders from patrons for food or beverages.
- Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
- Clean tables or counters after patrons have finished dining.
- Inform customers of daily specials.
- Explain how various menu items are prepared, describing ingredients and cooking methods.
- Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
- Provide guests with information about local areas, including giving directions.
- Describe and recommend wines to customers.
- Provided excellent customer service in a fast-paced restaurant environment.
- Took orders accurately and communicated special requests to the kitchen staff.
- Served food and beverages promptly while ensuring table cleanliness and organization.
CASHIER
Church's Chicken
Houston
05.2018 - 11.2018
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Greet customers entering establishments.
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Relay food orders to cooks.
Education
High School Diploma -
NORTH SHORE HIGH SCHOOL
Houston, TXSkills
- Problem solving
- Fast keyboard typer
- Communication skills
- Work ethic
- Eagerness to learn
- Inventory management
- Sales forecasting
- Product knowledge
- Retail operations
- Team leadership
- Time management
- Conflict resolution
- Customer service
- Parts ordering
- Team collaboration
- Cash handling
- Stock replenishment
- Training and development
- Attention to detail
Timeline
Sales Associate Manager
Oreillys auto parts
07.2024 - 01.2026
SALES ASSOCIATED
Conn's home plus
06.2021 - 07.2024
Restaurant Waiter
Taqueria Tepatitlan
12.2019 - 02.2020
CASHIER
Church's Chicken
05.2018 - 11.2018
High School Diploma -
NORTH SHORE HIGH SCHOOL