Jazz Banks
Summary
Hardworking and knowledgeable bartender with 3 years experience in fast paced bar and restaurant environments. 8+ years in client facing customer service at large corporations. Bachelor degree in Business and certification in bartending. Passionate about meeting new people, networking and creating exceptional experiences for clients.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bartender
Alley Burger
03.2022 - 06.2023
Bartender
Bernard's Tavern
02.2023 - 05.2023
Bartender
Noir Lounge
08.2022 - 01.2023
Bartender/ Server
Avalon
08.2020 - 05.2022
Service Professional
Morgan Stanley
09.2016 - 06.2022
- Utilize multiple systems and resources to support financial advisors and client inquires
- Review account detail and update client personal information
- Record incoming calls and interactions in database
- Troubleshoot and resolve web based inquires and technical issues
- Service clients with basic tax reporting information and documents
- Provide market data and research information
- Support download issues into financial software
Customer Relations Specialist
Rite Rug
08.2013 - 09.2016
- Contact client via phone, fax and email
- Review credit applications
- Analyze contracts, lien waivers, purchase orders and invoices
- Billing and document filing
- Post lockbox, checks, credit cards and cash payments
- Investigate and monitor customer payment history
Education
Bachelor of Science - Business Administration
The University of Akron
Akron, OhioSkills
- Effective communication and follow up
- Professional and friendly customer service
- Excellent time management
- Strong multitasking capabilities in fast pace environments
- Quick learner
- Payment processing
- Leadership qualities
- Team collaboration
- Sales and upselling
- Adaptability
Additional Information
- Make classic and specialty cocktails
- Serve and upsell beer, wine, cocktails and food
- Prep fruit, set up and stock bar as opener
- Stock and create inventory list for liquor and needed supplies
- Clean & sanitize glassware and related dishware
- Maintain a clean and sanitary bar area
Certification
ABC Bartending School
Timeline
Bartender
Bernard's Tavern
02.2023 - 05.2023
Bartender
Noir Lounge
08.2022 - 01.2023
Bartender
Alley Burger
03.2022 - 06.2023
Bartender/ Server
Avalon
08.2020 - 05.2022
Service Professional
Morgan Stanley
09.2016 - 06.2022
Customer Relations Specialist
Rite Rug
08.2013 - 09.2016
Bachelor of Science - Business Administration
The University of Akron
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