JAZZ ODOM
Atlanta,GA
Summary
Ambitious UX Designer offering 3 years of experience and 6 years in a wide range of sales and leadership roles dedicated to understanding the target audience. Currently transitioning into digital marketing, utilizing the skills I've gained from obtaining an UX Design certification and from prior roles including one as a business development representative. Proven skills such as increasing customer engagement and business visibility in online searches through successful SEO approaches. Experience in developing marketing initiatives, increasing business success and boosting sales. Excellent ability to analyze user data through market research and create personalized marketing techniques i.e email marketing, with the use of tools such as journey mapping. Hardworking and passionate job seeker with strong organizational skills eager to secure a digital marketing apprenticeship position. Furthermore, that leads to maintaining a full-time position that offers professional challenges utilizing interpersonal skills, and continuous learning and growth opportunities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
POpshelf
10.2022 - Current
- Rotated merchandise and displays to feature new products and promotions.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Conducted weekly walk-throughs with store manager to discuss interior visual displays and store window presentation.
- Developed innovative and creative merchandise displays to drive point-of-sale purchases.
- Increased daily basket size by $5 per each transactions from October-January
Business Development Representative
Acoustic
04.2022 - 09.2022
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Expanded business through effective network development, identifying new, and prospective clients.
- Developed business pipeline using cold techniques and email marketing
- Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.
- Contributed to event marketing, sales and brand promotion.
- Networked among local business and community organizations to develop leads and generate business.
- Managed over 45-60 customer calls per day.
UX DESIGN CONSULTANT/INTERACTION DESIGNER
MuzVu
06.2020 - 08.2020
- Designated as project lead to create world class design and completely digital experience via app for startup organization’s client, Chris Brown
- Used wireframes, mock-ups and prototypes to establish user interface design and architecture.
- Conducted live user testing of components and functionality to evaluate effectiveness of designs and enhancements.
- Collaborated with teammates to deliver valuable features meeting business and customer needs.
- Converted abstract ideas and requirements into user personas and storyboards.
Warehouse Fulfillment Associate/Learning Ambassador
Amazon
06.2019 - 06.2020
- Championed brand image and ensured customer retention via timely and accurate processing of orders
- Interfaced with management and colleagues to expedite shipping and delivery process and adeptly resolve issues affecting customer experience
- Promoted to Learning Ambassador to conduct customer fulfillment training to incoming associates
- Excelled in high-pressure and dynamic environment, providing excellent service to customers in timely manner
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Trained over 20 associates on proper deck protocol and parcel processing
- Expertly managed store inventory to maintain high production levels during high volume sales periods.
Education
Associate of Arts - Film Production
Southern Crescent Technical College
Griffin, GANo Degree - UX Design Certification
General Assembly
Atlanta, GA07.2020
High School Diploma -
Lithia Springs Comprehensive High School
Lithia Springs, GA05.2011
Skills
- Usability/User Testing
- Mockups and Prototypes
- Email Marketing
- Cold Calling
- Competitive Market Research
- Promote Products/Product Knowledge
- Salesforce
- E-Commerce Marketing
- Empathy Mapping/ Journey Mapping
- SEO
Certification
- Certified UX Designer, General Assembly - 10 weeks
Timeline
Assistant Store Manager
POpshelf
10.2022 - Current
Business Development Representative
Acoustic
04.2022 - 09.2022
UX DESIGN CONSULTANT/INTERACTION DESIGNER
MuzVu
06.2020 - 08.2020
Warehouse Fulfillment Associate/Learning Ambassador
Amazon
06.2019 - 06.2020
Associate of Arts - Film Production
Southern Crescent Technical College
No Degree - UX Design Certification
General Assembly
High School Diploma -
Lithia Springs Comprehensive High School
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