Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

JAZZABELLE RIVERA

San Antonio

Summary

Dedicated employee with a strong background in customer service, sales, and promotion strategies. Proven success in mentoring junior employees to optimize their performance. Customer-focused Cashier Team Lead with a driven work ethic and a documented track record of delivering excellent guest service. Friendly demeanor and exceptional communication skills to maintain loyal business relationships. Problem-solving abilities to swiftly address customer inquiries and concerns. Motivated customer service and sales professional eager to take on increasing responsibilities within a retail environment. Remarkable talent for leading new employees and maximizing team performance. Expertise as a skilled Head Cashier excelling in sales, service, and team leadership.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Westlake Dermatology Coordinator/Assistant Manger

Westlake
07.2024 - Current
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.

Hand and Stone Assistant Manger

Jen
08.2023 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Athletic Training Assistant

Hartnell College
06.2021 - 05.2023
  • Provided emergency care, first aid and initial evaluations for any injury occurring on field, during practice, or while exercising.
  • Administered first aid and CPR in athletic environments to address emergency situations.
  • Instructed athletes on appropriate stretches and at-home treatments for minor injuries.
  • Educated athletes on importance of proper nutrition, rest and hydration.
  • Monitored and evaluated injured athletes during rehabilitation sessions.
  • Developed and implemented preventive programs to minimize injuries.
  • Created and implemented strength and conditioning programs for athletes.
  • Coordinated care with team doctors, athletes, families and coaches.
  • Planned medical coverage for away meets and tournaments.

Assistant Teacher

Laura's Barn Childcare Center
08.2020 - 04.2023
  • Maintained safe, educational environment for students during learning and free play time
  • Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.

Transportation Home Busniess

Rivera Trucking
07.2018 - 07.2022
  • Oversaw and enforced compliance with all safety regulations and DOT regulations.
  • Monitored and tracked status of shipments in transit to confirm on-time delivery.
  • Created delivery routes and optimized plans for traffic, road conditions, and other factors.
  • Monitored and tracked dispatch communication systems.
  • Monitored flow of paperwork and directed information to appropriate departments.
  • Communicated with customers to provide delivery updates and resolution.

Education

Associate of Science -

Hartnell College
Salinas, CA

High School Diploma - undefined

Salinas High School
Salinas, CA
05.2021

Skills

  • Business Development Understanding
  • Retail Sales Customer Service
  • Managing Multiple Tasks
  • Problem-Solving Ability
  • Cultural Awareness
  • Planning and Coordination

Certification

  • First Aid/CPR Certified
  • Food and Alcohol Handler

Languages

Spanish
Professional Working

Timeline

Westlake Dermatology Coordinator/Assistant Manger

Westlake
07.2024 - Current

Hand and Stone Assistant Manger

Jen
08.2023 - Current

Athletic Training Assistant

Hartnell College
06.2021 - 05.2023

Assistant Teacher

Laura's Barn Childcare Center
08.2020 - 04.2023

Transportation Home Busniess

Rivera Trucking
07.2018 - 07.2022

High School Diploma - undefined

Salinas High School

Associate of Science -

Hartnell College

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JAZZABELLE RIVERA