Jazzebelle Leuta
Henderson,NV
Summary
Customer-focused Guest Service Representative known for productive and efficient task completion. Skilled in effective communication, problem-solving, and time management. Excel at using active listening, empathy, and patience to enhance guest satisfaction and address concerns swiftly. Committed to maintaining professionalism under pressure.
Overview
13
13
years of professional experience
Work History
Cage Assistant Shift Supervisor
Palace Station Casino
Las Vegas, NV
11.2016 - 10.2024
- Responsible for overseeing the daily operations of a casino cage, ensuring compliance with all applicable gaming regulations and company policies.
- Maintained accurate records of cash transactions in accordance with established procedures.
- Performed opening and closing duties such as verifying paperwork, counting cash, and reconciling bank deposits.
- Resolved discrepancies between guest accounts and financial documents in order to maintain accuracy of records.
- Ensured that all transactions were conducted according to internal control standards set forth by state gaming regulatory authorities.
Customer Service Cashier
Walmart
Las Vegas, NV
03.2014 - 07.2016
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Assisted customers with locating merchandise within the store.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Adhered to company policies concerning returns, exchanges, refunds., including proper documentation completion.
Front Desk Clerk
El Dorado Motel
Salinas, CA
01.2012 - 05.2013
- Greeted customers upon arrival and provided assistance with check-in or check-out procedures.
- Answered incoming calls and directed them to the appropriate personnel.
- Processed credit card, cash, and other forms of payment for guest accounts.
- Ensured that lobby area was clean, orderly, and stocked with necessary supplies at all times.
- Stocked office supplies in order to maintain adequate levels throughout the work day.
Education
High School Diploma -
Mount Toro High School
Salinas, CA05-2013
Skills
- Decision-making capabilities
- Employee Training
- Policy Enforcement
- Cash handling expertise
- Time Management
- Multitasking
- Customer Service
- Hospitality and accommodation
Timeline
Cage Assistant Shift Supervisor
Palace Station Casino
11.2016 - 10.2024
Customer Service Cashier
Walmart
03.2014 - 07.2016
Front Desk Clerk
El Dorado Motel
01.2012 - 05.2013
High School Diploma -
Mount Toro High School
Similar Profiles
Rita FedorovskyRita Fedorovsky
Table Games Dealer at Palace Station CasinoTable Games Dealer at Palace Station Casino
SUSAN PALACIOSSUSAN PALACIOS
Bartender at Palace Station CasinoBartender at Palace Station Casino
Esmeileen NinoshkaEsmeileen Ninoshka
Table Games Dealer at Palace Station CasinoTable Games Dealer at Palace Station Casino