Raylene Vigil
Rocky Ford,CO
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
14
14
years of professional experience
Work History
Assistant Shift Supervisor
Corecivic Inc.
Las Animas, CO
07.2010 - 07.2024
- Collaborated with management to develop strategies for improving overall shift efficiency and customer satisfaction levels.
- Assisted in creating a positive work environment by organizing team-building activities and events.
- Acted as a liaison between upper management and team members when needed to ensure concerns were addressed appropriately.
- Observed staff performance, provided detailed instructions and monitored results to meet customer service needs.
- Upheld company policies and procedures through consistent enforcement, maintaining high standards of professionalism amongst the team members.
- Educated staff on strategies for handling difficult offenders and challenging situations.
Education
Associate of Applied Science - Early Childhood Education
Otero Junior College
La Junta, CO05-2001
High School Diploma -
Manzanola High School
Manzanola, CO05-1999
Skills
- Industry Expertise
- Equipment Repairs
- Sales Support
- Employee Records Management
- Staff Training
- Decision-making capabilities
- Policy Enforcement
- Employee Motivation
- Strong leadership
- Workplace Safety
Timeline
Assistant Shift Supervisor
Corecivic Inc.
07.2010 - 07.2024
Associate of Applied Science - Early Childhood Education
Otero Junior College
High School Diploma -
Manzanola High School
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