Jazzmen Perry
Monroe ,LA
Summary
My goal is to always seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. I possess the willingness to take on added responsibilities to meet team goals. I am a reliable employee seeking a Medical assistant position. Offering excellent communication and good judgement.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant
Lamy Lane Family Medicine
Monroe,LA
07.2025 - Current
- Administered patient care and assisted with medical procedures to enhance clinic efficiency.
- Coordinated patient scheduling and follow-ups to optimize workflow and reduce wait times.
- Maintained accurate patient records using “Eclinicals” system.
- Educated patients on treatment plans and preventive care, fostering better health outcomes.
- Assisted healthcare providers in preparing examination rooms and ensuring adherence to safety protocols.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Injections
- Vital signs
- Prior authorizations
- Referrals
Assistant Shift Supervisor/MH Specialist
Louisiana Methodist Children Home
Ruston, LA
07.2021 - 07.2025
- Trained new hires in their roles effectively which led to faster integration into the team dynamic.
- Implemented safety protocols to minimize workplace accidents, promoting a safe environment for all employees.
- Provided compassionate support during times of crisis or acute distress while maintaining professional boundaries and ethical standards.
- Ensured safety of patients through close observation during high-risk situations such as suicidal ideation or self-harm behaviors.
- Trained new staff members on facility policies, procedures, best practices in mental health care delivery, ensuring consistent service standards across the team.
- Maintained detailed records of clinical interventions, progress notes, treatment plans, and other documentation required for regulatory compliance.
Front Desk Associate
Quality Inn
Ruston,La
08.2020 - 02.2021
- Organized front desk area to maintain a professional and welcoming appearance for guests.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained cleanliness and organization of front desk area.
- Resolved guest issues effectively, ensuring a positive outcome.
- Collected room deposits, fees, and payments.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Customer Service Representative
Stage
Ruston, LA
10.2019 - 08.2020
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
Customer Service Associate
Walgreens
Ruston,La
10.2017 - 06.2019
- Stocked, labeled, and inventoried medication to keep accurate records.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Certified Cashier
Super 1 Foods
Ruston,La
12.2014 - 02.2016
- Enhanced customer satisfaction by efficiently processing transactions and providing accurate change.
- Contributed to positive workplace culture through open communication with colleagues regarding challenges faced on the job.
- Identified counterfeit currency through careful examination of banknotes, protecting the business from financial loss.
- Provided support during staff shortages by stepping into other roles temporarily as needed without compromising cashier duties.
- Conducted price checks for customers when necessary, ensuring accuracy before completing transactions.
- Handled returns and exchanges professionally with a focus on customer satisfaction while adhering to company policies.
Education
Certificate - Medical Assisting
Unitech Training Academy
West Monroe, LA04.2023
High School Diploma -
Grambling State University Lab High School
Grambling, LA05.2015
Skills
- Workplace Safety
- Decision-making capabilities
- Safety Management
- Employee Training
- Mental Health Support
- Injections
- Phlebotomy
- Medication administration
- Psychiatric Disorders
- Autism and Spectrum Disorders
- Specimen Collection
- Emotional Support
- Vital Signs
Certification
CPR
Timeline
Medical Assistant
Lamy Lane Family Medicine
07.2025 - Current
Assistant Shift Supervisor/MH Specialist
Louisiana Methodist Children Home
07.2021 - 07.2025
Front Desk Associate
Quality Inn
08.2020 - 02.2021
Customer Service Representative
Stage
10.2019 - 08.2020
Customer Service Associate
Walgreens
10.2017 - 06.2019
Certified Cashier
Super 1 Foods
12.2014 - 02.2016
Certificate - Medical Assisting
Unitech Training Academy
High School Diploma -
Grambling State University Lab High School