Dependable Crew Member successful providing fast, high-quality customer service to guests. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
Work History
Server
Bangkok House Thai Cuisine
07.2023 - Current
Served food and beverages promptly with focused attention to customer needs.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Crew Member
McDonald's
07.2022 - 05.2023
Worked well with teammates and accepted coaching from management team.
Provided excellent customer service by greeting customers and meeting quality expectations.
Kept food preparation area, equipment, and utensils clean and sanitary.
Prepared products following restaurant, health, and safety standards and procedures.
Guest Advocate= Seasonal
Target
10.2021 - 01.2022
Anticipated guests' needs, responded promptly and courteously and acknowledged each guest during busiest of times.
Learned and followed corporate safety policies and procedures and handled potential emergencies and alarms with calm professionalism.
Implemented marketing and promotional initiatives to increase occupancy.
Communicated special needs and amenity delivery requests from guests to designated departments and personnel.
Education
High School Diploma -
Merritt Island High School
Merritt Island, FL
05.2020
Skills
Staff Assignments
Performance Goals
Amenities Information
Computer Skills
POS Transactions
Guest Orientation
Creative Solutions
Clear Communication
Verbal and Written Communication
Telephone Etiquette
Hospitality Service Expertise
Willingness to Learn
Timeline
Server
Bangkok House Thai Cuisine
07.2023 - Current
Crew Member
McDonald's
07.2022 - 05.2023
Guest Advocate= Seasonal
Target
10.2021 - 01.2022
High School Diploma -
Merritt Island High School
Similar Profiles
Jayden EmersonJayden Emerson
Head Busser at Bangkok Noi Thai CuisineHead Busser at Bangkok Noi Thai Cuisine