Jazzmin Harris
Atlanta,GA
Summary
A sales professional with 5+ years experience in the areas of success management, relationship management, customer acquisitions, inventory acquisitions, and event planning. Seeking the Higher Education Sales Representative role at Google. Dedicated to maximizing management, organizational, analytical, and relationship-building skills to provide Google-caliber client service, research and market analysis. Known to be a high energy and result oriented individual with well-developed customer service and communications skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
SUCCESS MANAGER
GOOGLE FIBER
01.2020 - Current
- Successfully manage and cultivate a portfolio of over 50 properties and 15,000 units and develop strategies to reduce the overall churn rate and to promote the growth and retention of GFiber's residential internet services
- Responsible for increasing the number of active paid residential customers within an assigned portfolio of multi-dwelling/ multi-family properties with a current take rate of 38.44%, increasing year over year by 2-4%
- Planned and executed 20+ launch events and achieving a 20% customer paid penetration rate within the first 60 days of launch
- Maximize impact by acting as a single point of contact for staff, and leverage strong relationships to drive penetration growth through customer acquisition, programming, events, and successful customer care retention management
- Consulted with 10+ clients to convert entire properties to bulk/managed wifi services, which increased the overall penetration rate to 100%
- Worked cross-functionally with inventory acquisitions to get access agreements signed for more than 600+ new units added to the GFiber footprint
- Earned G25 and G5 awards for achieving the top 25% and top 5% attainment goals amongst all the Relationship managers across the nation for Q3 and Q4 of 2022
- Developed and trained new team members on planning strategies and standard procedures
- Suggested creative ideas to enhance event success such as specific QR codes to track take rate.
PROPERTY SPECIALIST/ COORDINATOR
HOMEVESTORS
06.2019 - 01.2020
- Answered 30+ Buy-calls per day for prospective clients, schedule appointments, update calendar
- Research potential properties and obtain the CMA report on all properties same day
- Manage lead generation and follow up with prospective customers.
- Write up As-Is contracts for buyer and seller and have executed with in given time period
- Manage Rental Properties, collect rent, follow through with work orders.
ASSISTANT COMMUNITY SALES MANAGER
ROCKLYN HOMES
02.2018 - 06.2019
- Sold out and closed 2 neighborhoods with over 100+ townhomes
- Quickly and fully execute sales strategies and directives to ensure proper presentation, pricing, and promotional activity
- Ensure all administrative duties to include record database entry and keeping of appropriate documentation of applicants are conducted
- Discuss conditions of sale
- Verify and report weekly activity by collecting workflow data and reporting
- Prepare and draw up sale contracts, submit listings on MLS/FMLS, tour homes with buyers.
SALES REP
STATE FARM INSURANCE
02.2016 - 05.2019
- Licensed Property and Casualty Insurance representative in 12 states
- Continuously meet and exceed service level objectives and sales goals
- Provide guidance and support to internal staff for the proper utilization of an electronic records management system and the maintenance of agent records.
LEASING CONSULTANT
JRK PROPERTY HOLDINGS
12.2013 - 02.2016
- Demonstrate community and apartment/model and apply product knowledge to clients' needs by communicating the features and benefits; close the sale
- Accurately prepare and be thoroughly knowledgeable with all lease-related paperwork, from the application process through move out
- This includes processing housing applications, preparing move-in information, lease files, renewal letters and renewal leases, completing brochures, and completing move out requests.
Education
BACHELORS IN BUSINESS ADMINISTRATION- MARKETING -
GEORGIA STATE UNIVERSITY
Atlanta, GA05.2017
Skills
- Excellent communicator
- Organized and detail oriented
- Strong interpersonal and analytical skills
- Proficient in Salesforce, Microsoft Office and Adobe Acrobat DC
Certification
- Active Georgia Real Estate License
- Active Georgia Broker's License
Timeline
SUCCESS MANAGER
GOOGLE FIBER
01.2020 - Current
PROPERTY SPECIALIST/ COORDINATOR
HOMEVESTORS
06.2019 - 01.2020
ASSISTANT COMMUNITY SALES MANAGER
ROCKLYN HOMES
02.2018 - 06.2019
SALES REP
STATE FARM INSURANCE
02.2016 - 05.2019
LEASING CONSULTANT
JRK PROPERTY HOLDINGS
12.2013 - 02.2016
BACHELORS IN BUSINESS ADMINISTRATION- MARKETING -
GEORGIA STATE UNIVERSITY