Jazzmin Witzel
San Diego,CA
Summary
Proven leader in both healthcare and hospitality, excelling in guest engagement and critical thinking. At UCSD Healthcare and George’s At The Cove, I enhanced patient satisfaction and streamlined service delivery, showcasing my strong work ethic and attention to detail. Achieved significant improvements in efficiency and customer satisfaction, leveraging hospitality expertise and nursing care proficiency.
Overview
11
11
years of professional experience
Work History
Server\Bartender
George’s At The Cove
10.2016 - Current
- Worked as LEAD server for the past 7+ years
- Worked in banquet and private event space (including fine dining experiences to all guest)
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS and TOAST system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
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Registered Nurse
UCSD Healthcare
12.2017 - 09.2019
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
Bartender
Kings Fish House
02.2014 - 10.2016
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Education
Bachelors - Science of Nursing
Cal State Fullerton
Fullerton, CA05.2015
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Professional Appearance
- Hospitality service expertise
- Cleanliness standards
- Menu Memorization
- High-volume dining
- Tableside Etiquette
- Reliable and Responsible
- Attention to Detail
Timeline
Registered Nurse
UCSD Healthcare
12.2017 - 09.2019
Server\Bartender
George’s At The Cove
10.2016 - Current
Bartender
Kings Fish House
02.2014 - 10.2016
Bachelors - Science of Nursing
Cal State Fullerton