Jazzmine Hardaway
Stockbridge,GA
Summary
Seeking to transition into new field with skills developed in fast-paced healthcare environment. Expertise in patient account management and billing processes enhances operational efficiency and client satisfaction. Committed to leveraging administrative and communication skills to add value in new professional setting.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Account Coordinator
Peachtree Occupational Medicine
11.2024 - Current
- Reduced errors in claim submissions, ensuring thorough verification of patient information and coverage details.
- Enhanced revenue collection by diligently monitoring outstanding accounts and initiating timely followups.
- Maintained strict confidentiality when handling sensitive patient information, adhering to HIPAA guidelines at all times.
- Prepared accurate and timely reports on account activity for management review, enabling informed decisionmaking.
- Exhibits a polite, amiable, and competent manner when welcoming and checking out patients..
- Responsible for timely and precise charge collection for services rendered in a clinic.
- Respond to questions about patient balances and billing.
- Responsible for timely and correct charge capture for services provided in clinics and hospitals
- Keeps aware of industry developments, the clinic's financial practices, and third-party billing and reimbursement.
- Creates and turns in productive reports every day as needed.
- Carries out other tasks as needed by the clinic.
Retail Associate
Academy Sports Outdoors
05.2022 - 11.2024
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Greeted customers and helped with product questions, selections, and purchases.
Manager in Training
Sports Addition
08.2023 - 07.2024
- Assist customers by helping them select products.
- Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
- Greet and receive customers in a welcoming manner.
- Direct customers by escorting them to racks and counters.
- Provide outstanding customer service.
- Document sales by creating or updating customer profile records.
- Manage financial transactions.
- Process payments by totaling purchases, checks, cash, and store or other credit and debit cards.
- Alerts hire up management of potential security issues.
- Assists with inventory, including receiving and stocking merchandise.
- Keeps customers informed by notifying them of preferred customer sales and future merchandise of potential interest.
Administrative Assistant
Hardaway Enterprise
08.2020 - 08.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting new customers.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Developed filing system for historical documents, preserving important company records and improving access to information.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
Education
Bachelor's Degree - Health Science And Psychology
Valdosta State University
Valdosta, GA05-2024
Skills
- HIPAA compliance
- Strong organization
- Follow-up skills
- Healthcare regulations
- Medical terminology
- Paperwork processing
- Written communication
- Telephone etiquette
Certification
- CPR/AED Certification
- BSL Provider
- QPR Gatekeeper
Timeline
Patient Account Coordinator
Peachtree Occupational Medicine
11.2024 - Current
Manager in Training
Sports Addition
08.2023 - 07.2024
Retail Associate
Academy Sports Outdoors
05.2022 - 11.2024
Administrative Assistant
Hardaway Enterprise
08.2020 - 08.2023
- CPR/AED Certification
- BSL Provider
- QPR Gatekeeper
Bachelor's Degree - Health Science And Psychology
Valdosta State University
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