Jazzten Tabilisma
Honolulu,HI
Summary
I am a skilled communicator capable of motivating team members and engaging stakeholders to achieve project objectives. I possess robust analytical and problem-solving capabilities ensuring optimal results. Recognized for maintaining and cultivating a collaborative environment with clients and team members in a progressive direction. I am looking to utilize my various leadership skill-set as an operations leader to transition into a project management role.
Overview
7
7
years of professional experience
Work History
Operations Manager
FedEx Express
03.2017 - Current
- Directed freight pickup and delivery operations across Oahu, responsible for overseeing logistics, safety, employee training, and development, and strategic planning to ensure efficient operations
- Prioritized adherence to safety procedures and compliance with relevant regulations and policies to safeguard both personnel and the organization
- Managed operations in accordance with a range of 6 regulatory bodies, including FAA, IATA, DOT, TSA
- OSHA, and FMLA
- Led the Quality Driven Safety Team, resulting in a remarkable $325,000 reduction in employee accidents and injuries costs from fiscal year 2021 to 2022
- Collaborated closely with project engineers to revamp operational planning, reducing overtime expenses by 5%, equivalent to a monthly savings of $30,000 to stay under the planned budget
- Played a pivotal role in building a dedicated recruitment team aimed at streamlining the hiring process and accelerating the onboarding timeline of new employees by 25%
- Formed strategic alliances with sales executives to secure new revenue accounts in the Honolulu market, enhancing revenue without increasing overhead costs
- Worked closely with multiple clients to restructure routes, ensuring that client requirements were met while maximizing efficiency in pickups and deliveries
- Assumed HR responsibilities, including managing payroll, conducting timecard audits, overseeing performance reviews, and addressing policy violations through corrective actions
- Effectively facilitated meetings, communicating local and corporate goals to team members in a clear and compelling manner
- Initiated a feedback survey to gather valuable input from a team of 24 employees, leading to an actionable plan for improving morale and team engagement by a 5% increase from fiscal year 22’
- Collaborated with team members to develop and execute professional development plans, preparing them for career advancement
- Successfully implemented environmental standards, particularly in managing stormwater pollution in accordance with federal regulations
- Achieved a notable milestone of 100% compliance with state, county, and federal environmental practices throughout my tenure in the position.
Education
High School Diploma -
James Campbell High School
Ewa Beach, HI05.2007
Skills
- Workflow Optimization
- Incidents Management
- Data Analysis
- Labor Relations
- Logistics
- Conflict Resolution
- Problem Solving
- Communication
Accomplishments
- Awards Manager of the Quarter - 4th Quarter May 2021, Top performing manager in the district that encompasses Hawaii and Alaska
Timeline
Operations Manager
FedEx Express
03.2017 - Current
High School Diploma -
James Campbell High School