Jason Baldauf
Waipahu
Summary
I have a proven track record of high performance in my current roll of System Administrator. I am quick to learn new things. I am a team player and more than happy to gain new knowledge and share my knowledge.
Experienced with managing and maintaining IT infrastructure, including servers and networks. Utilizes advanced troubleshooting skills to resolve technical issues efficiently. Knowledge of optimizing system performance, ensuring high reliability and uptime.
Overview
17
17
years of professional experience
1
1
Certification
Work History
System Administrator - Platform Services - Network Operations Center
Leidos
08.2021 - Current
- Created Documentation for VIP Exchange DAG server maintenance.
- Perform Alpha Testing of new patches every other month,
- Performed Server Build Quality Checks according to SOP.
- Gained experience performing new server builds using VM Templates.
Systems Administrator - Platform Services - Network Operations Center
HP/HPEDXC.Technology/Perspecta
11.2013 - 07.2021
- Deploy security updates to hundreds of servers each month.
- Updated Extended Support License to hundreds of servers
- Perform maintenance on high availability DAG cluster Exchange Servers.
- Creating Incident Tickets in HP Service Manger.
- Troubleshooting Windows Server issues.
Subcontractor - Systems Administrator - Platform Services - Network Operations Center
Apex Systems
01.2012 - 11.2013
- Gained experience with using and navigating VMware Virtual Center.
- Gained experience with HP Radia Patch Automation
- Gained experience with Remedy and HP Service Manager Ticketing systems.
- Gained Experience with performing server maintenance while minimizing customer impact.
Contractor for Soldier Readiness Program at Schofield Barracks Medical Clinic
Omega Global Solutions
07.2011 - 11.2011
- Provided desktop and application support
- Resolved user digital certificate and encryption key issues.
- Managing Active Directory for common access card compliance.
- Reinstall OS using Ghost and installing application to SOP.
Contractor for HP/EMS Desktop Support Tech at Commander Pacific Fleet Pearl Harbor
APEX Systems
02.2011 - 03.2011
- Provided desktop and application to high ranking officers.
- Deployed Fiber to Ethernet converters.
- Reinstalled windows os using image.
Subcontractor Naval Shipyard Code 1230 Computer Help desk, Internal Pelatron Project Temp
Pelatron
09.2010 - 01.2011
- Creating and closing tickets in Remedy
- Provided Desktop Support to end users remotely.
- Setup user accounts and password reset.
- Resolving security certificate and encryption issues.
- Deploying PC hardware at end user locations.
Office Automation Technician
Summerlin Life and Health Insurance
02.2008 - 03.2010
- Deployed workstation using unattended and automated techniques.
- Provided Desktop, Application, and local network support to end users.
- Managing Active Directory user accounts
- Gained experience and resolving file and share permissions
- Managing and troubleshooting large business class printers from IBM and Konica Minolta.
Education
Associates Degree - Computer Electronics Networking Technology
Honolulu Community College
Honolulu, Hawaii01.2003
Skills
- IT technical support
- System maintenance
- Server build quality assurance
- Alpha Testing
- Experience in classified settings
Accomplishments
- Achieved top performance by completing IAVA patching with accuracy and efficiency.
- Collaborated with team of 10 in the development of standard operation procedures.
Certification
- Current Leidos Employee in NMCI/SMIT project.
- 13 years NMCI experience.
- CompTIA Security + CE
- Microsoft Certified Technology Associate for Windows 2016
- Help Desk experience and System Administrator experience
- Server Farm Experience.
Timeline
System Administrator - Platform Services - Network Operations Center
Leidos
08.2021 - Current
Systems Administrator - Platform Services - Network Operations Center
HP/HPEDXC.Technology/Perspecta
11.2013 - 07.2021
Subcontractor - Systems Administrator - Platform Services - Network Operations Center
Apex Systems
01.2012 - 11.2013
Contractor for Soldier Readiness Program at Schofield Barracks Medical Clinic
Omega Global Solutions
07.2011 - 11.2011
Contractor for HP/EMS Desktop Support Tech at Commander Pacific Fleet Pearl Harbor
APEX Systems
02.2011 - 03.2011
Subcontractor Naval Shipyard Code 1230 Computer Help desk, Internal Pelatron Project Temp
Pelatron
09.2010 - 01.2011
Office Automation Technician
Summerlin Life and Health Insurance
02.2008 - 03.2010
Associates Degree - Computer Electronics Networking Technology
Honolulu Community College
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